HR Benefits and Payroll Specialist

Description

Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a Difference in Your Community!     We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education and more. Make a difference with us!

The HR Benefits and Payroll Specialist is responsible for overseeing and administering employee benefits programs, including health insurance, retirement plans, and other company-sponsored benefits. This role involves ensuring compliance with regulations, managing benefits enrollment, and providing support to employees regarding their benefits.

Essential Duties:

• Administer and manage employee benefits programs, including health insurance, retirement plans, and other company-sponsored benefits.
• Ensure compliance with federal, state, and local regulations related to employee benefits.
• Coordinate benefits enrollment and changes, including new hires, terminations, and life events.
• Provide support and guidance to employees regarding their benefits, including answering questions and resolving issues.
• Conduct benefits training sessions for employees via the LMS Platform.
• Maintain accurate and up-to-date records of employee benefits.
• Assist in the development and implementation of new benefits programs and initiatives.
• Prepare and analyze reports related to benefits utilization and costs.
• Review and approve monthly benefit invoices.
• Help the HR Total Rewards Manager develop and manage a wellness notification for monthly leadership meeting.
• Stay informed about industry trends and best practices in employee benefits.
• Serve as a backup to the Total Rewards Manager to ensure continuity in payroll processing during absences or high-volume periods.
• Support bi-weekly payroll processing by reviewing discrepancy reports, validating missed benefit deductions, and ensuring compliance with company policies and federal/state regulations.
• Collaborate with the Total Rewards Manager to identify and resolve payroll discrepancies related to employee benefits.
• Communicate with managers to investigate and clarify instances where employees have no reported hours for a given pay period.
• Ensure the confidentiality and accuracy of sensitive payroll and employee compensation data.
• Assist with year-end payroll processes, including W-2 verification and reconciliation of benefit-related payroll information.

Problem Resolution: 

• Take ownership of escalated employee-facing issues, ensuring they are addressed promptly and effectively. 
• Work cross-functionally with HR Team to develop solutions for employee concerns. 
• Maintain an "employee-first" approach to all interactions, ensuring that employees feel confident in MMT’s ability to meet their needs. 

Process Improvement: 

• Identify opportunities to enhance employee experience and streamline communication. 
• Contribute to the development of standard operating procedures (SOPs) to improve the handling of benefit issues. 
• Provide feedback to leadership on recurring employee concerns and recommend actionable solutions to address root causes and improve outcomes.

Communication: 

• Clearly communicate solutions and next steps to employees, ensuring transparency and trust. 

Physical Demands: 

• Primarily a remote work environment, with occasional travel required for meetings and training sessions.
• Ability to work flexible hours as needed.

Qualifications:

• High school diploma required: Bachelor’s degree in human resources preferred.
• Minimum of 3 years of experience in benefits administration or a related role.
• Strong knowledge of federal, state, and local regulations related to employee benefits.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in HRIS and benefits administration software.
• Strong analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy.
• Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment. 
• Proficiency in relevant software systems.

Key Competencies: 

• Employee Focus: Shows dedication to understanding and addressing employees' benefit concerns and questions.
• Empathy: Manages employee issues with understanding and compassion.
• Problem Ownership: Takes responsibility for problems and ensures they are resolved.
• Collaboration: Collaborates efficiently with various teams to provide exceptional service. 
• Communication: Clearly and confidently explains complex solutions.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  At any time with or without notice, duties, responsibilities, and activities may evolve. 

What We Offer:

We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked.   

• Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account
• Retirement Plans: 401K and Roth 401K, with a company match
• Paid Time Off
• Employer Paid: Basic Life Insurance and Long-Term Disability
• Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance
• Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education                      

Who We Are:

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients. 

MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365. 

If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team! 

Statement of Equal Opportunity Employment:

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.  

Qualifications