Staff Infrastructure Software Engineer, Connector Platform

Role Description

As a Staff Infrastructure Engineer on our Connector Platform team for Dropbox Dash, your role will be crucial in shaping and constructing the robust systems that not only support Dash, but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability and data integrity, you'll be at the forefront of shaping the technological backbone of our platform. In this role, you will act as the team lead on large-scale distributed systems, focusing on reliability, scalability, and performance. Operating in a 0→1 environment, you will contribute to defining and building the next generation of AI-driven experiences at Dropbox.

Collaborating closely with cross-functional teams, you will also leverage your extensive expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate. 

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Define and deliver the vision for large, business-impacting projects amidst multiple constraints, ensuring successful outcomes through strategic planning and effective execution.
• Demonstrate a proactive drive to develop innovative solutions for complex problems, fostering a culture of creativity and problem-solving within the team.
• Push boundaries to leverage industry best practices and customer feedback to generate and implement breakthrough ideas that aim to create new products or advance existing products and drive our tools forward.
• Leverage in-depth understanding of Dropbox’s business landscape, products, customers, and strategy to identify strategic opportunities for the team to support Dropbox in achieving its business objectives.
• Collaborate with product managers and engineering teams to translate business requirements into technical solutions for AI-powered applications.
• Design and implement algorithms to optimize data ingestion, manage third-party rate limits, and enhance sync throughput and performance.
• Develop and enhance platform capabilities to accelerate the creation and deployment of third-party integrations.
• Improve critical metrics such as sync success rate, throughput, data completeness, and freshness to ensure a high-quality user experience.
• Empower enterprise customers to build custom connectors by leveraging indexing APIs and tailored connector capabilities.
• Contribute to a collaborative team environment by participating in code reviews, sharing knowledge, and mentoring junior engineers to promote growth and excellence.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 10+ years of professional software development experience
• Proven track record constructing and managing expansive, multi-threaded, geographically dispersed backend systems
• Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
• Advanced knowledge of operating system internals, filesystems, databases, networks, and compilers.
• Ability to define and deliver multi-year, multi-team product or platform goals
• Proficient in setting technical strategy to broader initiatives across Engineering, Product, and Design teams
• 10+ years of experience as a backend or full-stack engineer, with a focus on delivering scalable and reliable solutions.
• Strong expertise in backend development technologies such as Golang and Python.
• Excellent communication skills, capable of collaborating with cross-functional teams and effectively presenting technical concepts to both technical and non-technical stakeholders.

Preferred Qualifications

• Capable of articulating, conceptualizing, and defining comprehensive strategies
• Exhibits a very high standard of technical judgement, innovation and execution to tackle open-ended problems that require difficult prioritization.
• Experience with building third party app integrations.
• Familiarity in frontend frameworks like React.

Compensation

Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.