Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, Communications, or related field., At least 5 years of experience in channel management, business development, or strategic partnerships., Proven success in multi-brand and cross-sell initiatives., Strong communication and relationship-building skills..

Key responsibilities:

Lead and coordinate cross-sell initiatives to drive revenue and retention.

Develop and execute joint go-to-market plans for channel growth.

Foster relationships with internal and external stakeholders, including partners.

Track and report performance metrics related to channel engagement.

Job description

Description

Job Summary:

This Channel Manager / Services Liaison role will be calling on the financial institution segment and will lead cross-selling coordination across our group of companies with deal facilitation and Burroughs Sales team engagement. This role plays a critical part in aligning commercial strategies and integrating go-to-market initiatives across diverse business units. The Channel Manager is responsible for ensuring the market is well-versed in Burroughs’ services and capabilities across North America.

You will collaborate closely with Sales, Marketing, Product, and Executive Leadership to build scalable frameworks for cross-brand communication, campaign alignment, and enablement—all while maintaining operational continuity and protecting brand integrity. An effective candidate in this role will uncover synergistic opportunities, streamline joint sales efforts, and ensure a unified customer experience across channels. Success in this role will directly accelerate revenue growth and deepen client engagement within our expanding ecosystem.

Essential Functions/Key Responsibilities:

Responsible for achieving assigned annual new sales quota.
Lead and coordinate cross-sell initiatives between Burroughs and acquired entities to drive revenue and customer retention
Develop and execute joint go-to-market plans that support channel growth and partner engagement
Foster strong relationships with internal and external stakeholders, including strategic partners and affiliated sales teams
Communicate Burroughs’ value proposition clearly across business units and ensure consistent messaging
Identify white space (existing customer) opportunities in product and service offerings; facilitate bundled or paired solution strategies
Track and report performance metrics on cross-sell activities, pipeline progress, and channel engagement results
Develop enablement materials for partner teams and sales liaisons to support outreach and conversion
Ensure ongoing education and communication across teams regarding Burroughs' services, capabilities, and innovations

Knowledge, Skills and Abilities:

Strategic thinker with a passion for enabling teams and unlocking business synergies
Comfortable navigating ambiguity and building processes in evolving environments
Demonstrated success in multi-brand/channel coordination
Energetic, resourceful, and team-oriented personality
Ability to establish value added status and trusted advisor status with prospects
Deep understanding of regional and national competitor offerings
Intrinsic motivation to meet and exceed expectations
Communicate effectively with channel partners, internal teams and customers.
Articulate marketing strategies, convey product and services capabilities and negotiate partner engagements seamlessly
Ability to adapt to changing market conditions and industry trends and adjust strategies, accommodate partner needs and capitalize on emerging opportunities
Requires a considerable level of computer literacy to perform job function
High degree of personal integrity and professionalism

Physical Requirements and Working Conditions:

Must be able to efficiently work in a remote office environment
Ability to travel periodically and work across multiple time zones
Thrive in an independent, self-directed work environment
Strong knowledge of Microsoft Suite of products (PowerPoint, Excel)
Articulate in interpersonal communications with internal and external customers
Strong organizational skills and ability to prioritize tasks in a fast-paced environment
Ability to generate respect and trust from team, internal constituents and customers
High degree of personal integrity and professionalism

Education and Experience:

Bachelor’s degree in business, Marketing, Communications, or related field (or equivalent work experience)
5+ years of experience in channel management, business development, or strategic partnerships
Proven ability to drive cross-functional collaboration and partner-led growth
Experience working with acquired companies or navigating post-merger integration preferred
Excellent communication, relationship-building, and presentation skills
Proficiency in CRM platforms (e.g., Salesforce), collaboration tools, and MS Office Suite

Required profile