Account Executive

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary:

The Account Executive (AE) is a dynamic individual contributor with a deep understanding of digital advertising technology, strategic business operations, and the ability to build trusted relationships. The AE envisions, creates, and executes business strategies that align the evolving ecosystems of our most complex partnerships with Fluency’s platform capabilities. Responsibilities include working closely with the internal account team to seamlessly onboard clients, elevate their digital advertising strategies, and enhance operational efficiency with measurable results. The AE will develop ongoing engagement strategies to ensure value delivery from the C-suite to the client’s executive team, anticipating business needs and acting as a trusted advisor to influence and shape decisions that help existing businesses mature.

External Role Duties:

• Nurture, maintain, and expand relationships with key executive client stakeholders to ensure client and revenue retention
• Develop a deep understanding of the client’s business environment to include; key objectives, initiatives, and operational challenges.
• Educate and consult multi-tiered stakeholders on the potential value of leveraging the Fluency platform to its capacity.
• Identify revenue opportunities, manage those opportunities through the sales process, and grow assigned portfolios to meet growth targets.  
• Quarterly business reviews and planning sessions.
• Develop opportunities for speaking engagements and thought leadership within the Client’s organization.

Internal Role Duties: 

• Engage with cross-functional teams to communicate client feedback, create solutions, and manage  client expectations.
• Develop account-based strategic vision to drive client sentiment and account growth.
• Maintain and build knowledge of all Advertising Platforms, Advanced Analytics, and AdTech/MarTech 

What We Look For: 

• 7+ years of account management experience with a preference for SaaS and major/enterprise level experience.
• Expertise in Digital Advertising including SEM, Social and Display.
• Experience communicating with C-Level executives.
• Strong project management and strategy development skills.
• Strong track record of revenue growth from an existing client base.
• Exceptional communication, critical thinking, problem-solving skills, and confident presentation abilities.
• A technical mindset in understanding dynamic advertising.
• Passion and expertise collaborating with peers.
• Willingness and ability to travel up to 25% of the time
• A drive for success

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.