Virtual Home Equity Notary Specialist

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 

Offer summary

Qualifications:

Reside in or be physically present in Washington, Colorado, Ohio, Missouri, or Minnesota., Experience with Home Equity Loans, Lines of Credit, or related financial products., Knowledge of closing policies, funding procedures, and regulatory requirements., Remote online notary license (RON) preferred)..

Key responsibilities:

  • Virtually close Home Equity loans at customer request.
  • Process and prepare paperwork, signatures, and documentation for loan closing.
  • Coordinate with internal teams, customers, and external partners to facilitate the loan process.
  • Provide exemplary customer service and ensure compliance with legal and regulatory standards.

U.S. Bank logo
U.S. Bank Banking Large https://www.usbank.com/index.html
10001 Employees
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Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, evergrowing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The primary responsibility of this role is to virtually close Home Equity loans directly at the customer’s request. Must be comfortable navigating transactions and provide exemplary customer service virtually. Process prepare paperwork and signatures required to close Home Equity loans Interfaces with Home Equity closing team and other internal partners when needed to close loans. May assist in scheduling and coordinating closing date with customers. Formalizes application for loan approval and enters into the computer or central filing system. Determines process interaction needed to satisfy internal, regulatory and investor requirements. Initiates communication with customersclients, staff, realtors, brokers, counsel, title companies, etc. to obtain needed documents. Documentation may include appraisals, title reports, credit reports, verifications, tax returns, financial statements, etc., necessary to complete the file and ensure compliance with internal and regulatory requirements; orders title search or other information, as might be necessary. Prepares required disclosure information within designated time frames ensuring compliance with all regulations. Provides loan status update to customersclients or other interested parties, resolves discrepancies or problems and provides periodic status reports. Ensures quality customer service throughout the loan process. Reviews file and loan application after initial set up for accuracy and adherence to terms of approval. Reviews loan package to ensure all legal and compliance guidelines are adhered to. Assembles final loan package. Calculates and loan settlement statements. Disburses funds, enters closing information into the loan system and prepares final packages. Coordinates the entire loan package from closing to funding within designated time frames. Able to explain featurebenefit to customer at time of closing.

Basic Qualifications

Remote Online Notaries (RONs) must reside in or be physically present in the state where they are commissioned when performing notarial acts. This requirement ensures that the notary is operating within the jurisdiction that granted their commission and is subject to its laws and regulations. Residing in one of the following states is required: Washington, Colorado, Ohio, Missouri, Minnesota

Preferred Qualifications

Ability to work with legal to solve complex documentation needs

Knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.

Strong organization skills as well as good verbal and written communication skills

Knowledge of applicable credit policies and approval processes for assigned product(s).

Highly preferred up to two years of relevant experience and a remote online notary license (RON).

Experience with LOS Applications Net Oxygen andor BLEND

Experience working with Home Equity Loans and Lines of credit

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Required profile

Experience

Industry :
Banking
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Non-Verbal Communication
  • Time Management
  • Teamwork
  • Problem Solving

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