Customer Advisor for BuderusHeatingSystems

Company Description

Do you want to transform your ideas into useful and meaningful technologies? Whether in the field of Mobility Solutions, Consumer Goods, Industrial Technology, or Energy and Building Technology – with us, you improve the quality of life for people all around the world. Welcome to Bosch.

For our team in the Bosch Home Comfort Group division at the Leipzig location, we are looking for a

customer consultant for BuderusHeatingSystems (fmdiv.).

Bosch Service Solutions Leipzig GmbH looks forward to your application!

Job Description

• You will provide telephone and written customer advice on Buderus products and special topics
• Various Buderus heating systems will be available to you at your workplace for analysing faults and malfunctions over the phone and solving problems
• Together with your coworkers you are going to work out different solution steps in order to provide optimal and practical advice
• If necessary, you will enter orders, procure the necessary spare parts via the catalogue search and place orders

• Qualifications

  • Training: successfully completed vocational training as a plant mechanic, heating fitter, central heating and ventilation engineer, energy consultant, electrician (fmdiv.) or in a comparable field or corresponding many years of professional experience
  • Personality: reliable, team player
  • Experience and expertise: very good PC skills desirable
  • Flexibility: willingness to work in a flexible and regulated shift model
  • Languages: native Italian and very good written and spoken English skills

  • Additional Information

    • Close to the city centre: Attractive location in the city centre
    • Transport links: Good public transport connections with discounted job ticket
    • Security: Good working conditions with longterm employment
    • Internal development and career opportunities: Team leader qualification, talent pool and much more.
    • Wide range of further training programmes: Language and Excel courses, soft skills training, communication seminars and much more.
    • Company health management: flu vaccination, health days, joint sports events and courses
    • Pleasant working atmosphere: fruit and vegetable days, free coffee and tea
    • Health: company doctor and company social counselling
    • Pension scheme: company pension allowance as part of the Bosch pension fund
    • Employee discounts: Bosch products, travel bookings, concerts, leisure activities, fashion stores, job bikes and much more.
    • Associate events: Welcome Day, summer party, Diversity Day and much more.

    • Have we piqued your interest? Then we look forward to receiving your application!

      Your contact person for questions about the application process:

      Maria Naumann
      +49 341 99193928