Norwegian Speaking Customer Experience Representative

Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with outstanding career opportunities across Greece. We are thrilled to offer a position for a Norwegian Speaking Customer Experience Representative to join our enthusiastic team. In this crucial role, you will play a key part in ensuring our Norwegianspeaking customers receive the highest level of service and support, making their experience memorable and satisfying.

Responsibilities

• Serve as the main point of contact for Norwegianspeaking customers, providing assistance through phone, email, and chat channels.
• Address customer inquiries, resolve issues effectively, and deliver detailed information about our products and services.
• Keep precise records of customer interactions and feedback within our CRM system.
• Collaborate with internal teams to streamline customer service processes and enhance the overall customer experience.
• Stay updated on product knowledge and company policy to provide accurate and helpful information.
• Participate in team meetings to share insights and suggest improvements for customer satisfaction.
• Assist in mentoring new hires by sharing your customer service expertise and best practices.

• Requirements

  • Fluency in Norwegian and English, with strong communication skills in both spoken and written formats.
  • Previous experience in customer service is advantageous but not mandatory.
  • Strong analytical skills with a customercentric approach to problemsolving.
  • Proficient in engaging effectively with customers from diverse backgrounds.
  • Familiarity with CRM software and customer support applications.
  • Excellent organizational skills and a keen eye for detail.
  • Collaborative mindset with a positive attitude and a commitment to delivering exceptional customer experiences.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...