Offer summary

Qualifications:

Minimum 5+ years of hands-on experience in cloud resiliency and disaster recovery in Microsoft Azure., Deep understanding of Azure architecture, including infrastructure, Availability Zones, and monitoring services., Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods., Certifications such as Azure Solutions Architect Expert and ITIL Foundation are preferred..

Key responsibilities:

Support customers by improving the reliability and recoverability of their cloud environments.

Assess cloud infrastructure and resiliency processes, identifying risks and recommending improvements.

Design and evaluate Major Incident Response Plans (MIRPs) aligned with operational SLAs.

Communicate technical findings effectively to both technical and executive stakeholders.

Job description

Job Title:

Cloud Resiliency Engineer (Bilingual French_

Job Description

Were Concentrix. The intelligent transformation partner. Solutionfocused. Techpowered. Intelligencefueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solutionfocused, techpowered, intelligencefueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging careers in over 70 countries, attracting the best talent.

The Concentrix Technical Product Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate worldclass digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through techpowered and intelligencefueled experiences. We combine humancentered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as Worlds Best Workplaces, “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Cloud Resiliency Engineer will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).

This role requires the ability to assess both cloud infrastructure and resiliency processes endtoend, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions.

Required Qualifications

Minimum 5+ years of handson experience in the following areas:
Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
Solid understanding of Azure architecture, including infrastructure, Availability Zones, backuprecovery, and monitoring services.
Familiarity with cloudnative resiliency patterns and site reliability engineering (SRE) methods.
Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
Experience in business continuity planning, incident response coordination, and process maturity assessments.
Excellent communication and documentation skills for technical and executive stakeholders.
Background in technical consulting or assessmentbased delivery engagements.