This is a remote position.
Our client is a leading music and B2B merchandise company serving Australia and New Zealand. They provide endtoend solutions—from design to delivery—focused on quality, creativity, and sustainability.
They’re now seeking a Sales & Account Management Support Specialist to help grow their B2B trade business. In this role, youll support the full sales cycle: qualifying leads, closing deals, and advising clients on branded merchandise solutions.
Respond to customer inquiries via email and website forms
Manage quote requests using Deco Network and track progress in HubSpot CRM
Support the Account Manager with client followups and overflow tasks
Maintain accurate customer records and documentation
Assist with preparing and processing quotes
Build strong client relationships to encourage repeat business
Collaborate with the account team to address client needs promptly
2+ years of experience in B2B sales or account management
Excellent written and verbal English communication skills
CRM experience (HubSpot preferred)
Quotinginvoicing experience (Deco Network preferred)
Strong organizational skills and attention to detail
Ability to manage multiple tasks independently
Comfortable explaining production processes clearly
Availability to work during Australian business hours
Knowledge of textile printing and decoration techniques
Familiarity with B2B merchandise and promotional products
HMO coverage (in eligible locations)
Permanent workfromhome setup
Immediate hiring
Steady freelance opportunity
STERIS
Lightspeed HQ
Abbott
Abbott
BruntWork