Support Agent DACH
Offer summary
Qualifications:
Fluent in German and English, both written and spoken., Experience in structured operations, support, or administrative roles., Strong attention to detail and process-oriented mindset., Proficiency with tools like Jira, Airtable, Slack, and Google Workspace..Key responsibilities:
- Support internal teams by managing administrative and operational tasks.
- Coordinate with producers and project managers on daily needs.
- Assist with event setup, quality checks, and maintaining accurate information.
- Support invoicing, venue research, budget tracking, and contract management.
Job description
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment,
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
📍 Remote from Spain | Flexible 8hour shift + 1hour break (5 daysweek)
🤝 Internal & CrossTeam Support:
- Keep internal tools (Jira, Slack, Airtable) updated and organized
- Coordinate with Producers and Project Managers on daytoday needs
- Assist in maintaining visibility across tasks, deadlines and project progress
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- Assist with event setup and quality checks using internal tools
- Perform back office updates and ensure information is accurate and consistent
- Support invoicing processes and coordinate with the Finance team
- Help with venue research and initial outreach
- Contribute to budget tracking and cost allocation
- Prepare and manage contracts for musicians
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- You live in Spain and are legally eligible to work here
- You speak German fluently and are confident in English (written & spoken)
- Experience in structured operations, support or admin roles
- Strong attention to detail, process orientation and followthrough
- Comfort with tools like Jira, Airtable, Slack, Google Workspace (or quick to learn)
- A teamfirst mindset, clear communicator and proactive problemsolver
- Ability to juggle tasks and priorities in a fastpaced environment
- Bonus: Familiarity with events, production or the music industry 🎶
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- Work remotely with a flexible schedule
- Join a collaborative, international and fastpaced team
- Help shape the backstage of magical concert experiences
- Learn about event production, internal workflows and scalable operations
- Room to grow and take on new challenges as the team evolves
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We welcome people from all walks of life—if this role excites you and you’re motivated to learn and contribute, we want to hear from you.
This role is located in Spain.
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fevers Blog | Tech.Eu |TechCrunch
If you want to know more about how Fever processes your personal data, click here Fever Candidate Privacy Notice
Why Join Us?
Youll work closely with our team spread across Berlin, Madrid and remotely, contributing to the smooth operation of one of Fever’s most beloved experiences: Candlelight Concerts
What You Bring
🧩 Operational & Administrative Support:
Required profile
Experience
Other Skills
- Detail Oriented
- Time Management
- Teamwork
- Communication
- Problem Solving
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