Spanish Speaking VIP Customer Support Agent

Join the dynamic team at Patrique Mercier Recruitment FR as a Spanish Speaking VIP Customer Support Agent. This prestigious position allows you to engage with highprofile clients, providing toplevel support and ensuring an outstanding experience. If you are passionate about customer service and eager to work in an upscale environment, we want to hear from you!

Responsibilities

• Offer personalized support to VIP Spanishspeaking customers through various communication channels including phone, email, and live chat.
• Build and sustain strong relationships with clients, ensuring their needs are met promptly and efficiently.
• Address complex inquiries, provide solutions, and resolve issues in a timely manner.
• Maintain detailed records of customer interactions for service improvement and continuity.
• Collaborate with internal teams to drive service excellence and enhance customer satisfaction.
• Identify opportunities for improving customer support processes and recommend enhancements.
• Stay informed about company products and services to deliver accurate, timely information to clients.

• Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer support, preferably with VIP or highvalue clients.
  • Exceptional communication and relationshipbuilding skills.
  • Strong analytical skills and ability to resolve issues effectively under pressure.
  • Detailoriented and highly organized attitude.
  • Proficiency in CRM systems and standard office software.
  • A proactive mindset with a commitment to providing outstanding customer service.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...