Italian Speaking Client Relations Specialist

Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italianspeaking customers in a professional environment.

Responsibilities

• Engage with Italianspeaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
• Respond to inquiries about products and services while providing personalized support.
• Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
• Document all client interactions in the CRM system for thorough tracking and followup.
• Work closely with team members to continuously improve service delivery and client relations.
• Identify opportunities for upselling or crossselling services based on client needs.
• Stay informed about company offerings and industry trends to inform clients effectively.

• Requirements

  • Fluency in Italian and English, both written and spoken.
  • Experience in client relations, customer support, or a related role is highly advantageous.
  • Outstanding communication and interpersonal skills.
  • Strong problemsolving skills with a customercentric approach.
  • Ability to multitask and prioritize effectively in a fastpaced environment.
  • Proficient in CRM software and basic computer applications.
  • Passion for building relationships and delivering exceptional service to clients.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...