Solutions Engineer

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

Responsible for providing specific product andor technical knowledge, advice and solutions to Sales Representatives and customers for new customer deployments, expansion projects and internal initiatives for adserving platforms that enable customers to stream, track and monetize their content online. Works as a collaborative member of the sales team to market and sell the Companys product lines. Provides insight to customers on current network situations and configuration design. Shares best practices across the company. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Performs needs analyses for the Company and its customers and develop and document strategic, costeffective business and technical solutions.
• Participates in the product release cycle through requirement gather, design vetting and user acceptance testing.
• Supports Sales team with product modifications and engineering expertise for custom projects.
• Architects solutions during presales process based on the ability to translate business requirements directly from customers.
• Creates, reviews and executes product test plans and cases, documents test progress and reports results.
• Articulates technical solutions during presales process.
• Provides timely, technical support and problem resolution for field service questions.
• Assists representatives and customers in evaluating and selecting products.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our gamechanging technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do whats right for each other, our customers, investors and our communities.

  • Disclaimer:

    • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

    • Skills

      Solution Engineering, Technical ProblemSolving, Troubleshooting Software

      Compensation

      National Pay Range: $55,178.88 USD$129,325.50 USD Illinois Pay Range: $58,627.56 USD $113,806.44 USD Colorado Pay Range: $62,076.24 USD $118,979.46 USD Hawaii Pay Range: $72,422.28 USD $108,633.42 USD Washington DC Pay Range: $79,319.64 USD $118,979.46 USD Maryland Pay Range: $65,524.92 USD $118,979.46 USD Minnesota Pay Range: $62,076.24 USD $108,633.42 USD New York Pay Range: $65,524.92 USD $129,325.50 USD Washington Pay Range: $62,076.24 USD $124,152.48 USD California Pay Range: $62,076.24 USD $129,325.50 USD New Jersey Pay Range: $68,973.60 USD $124,152.48 USD Vermont Pay Range: $65,524.92 USD $103,460.40 USD

      Comcast intends to offer the selected candidate base pay dependent on jobrelated, nondiscriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most nonsales positions are eligible for a Bonus. Additionally, Comcast provides bestinclass Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and alwayson tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

      The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

      Education

      Bachelors Degree

      While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

      Certifications (if applicable)

      Relevant Work Experience

      25 Years

      Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.