ECommerce Manager

Watts Water Technologies is seeking an Ecommerce Manager to support the ongoing improvement and operations of our Adobe CommerceB2B & D2C stores.

This role is ideal for someone with handson experience in ecommerce platforms and a strong interest in supporting crossfunctional teams to enhance digital commerce performance.

You will work closely with the Senior ECommerce Channel Manager, IT, and business stakeholders to ensure smooth daily operations, assist in platform enhancements, and contribute to strategic initiatives.

This is a collaborative role focused on execution, analysis, and support.

What You’ll Do

Daily Operations Support

• Manage the daytoday operations of B2B and D2C stores, including catalog updates, pricing, promotions, and performance monitoring.

• Ensure product listings are accurate and up to date with complete descriptions, pricing, and images.

• Perform configuration changes in test and production environments under guidance.

• Monitor Google Search Console for issues and escalate findings to IT.

• Track and report on site errors, crawl issues, and mobile usability concerns.

• Support fraud monitoring and reporting processes.

• Product & Project Support

  • Maintain and update the product backlog and feature roadmap in collaboration with senior team members.

  • Gather and document business requirements to support new features and enhancements.

  • Assist in coordinating crossfunctional communication with internal teams and vendors.

  • Support IT and project teams during discovery, planning, testing, and launch phases.

  • Lead User Acceptance Testing (UAT), including test script execution and defect tracking.

  • Help prepare reports and documentation for stakeholders.

  • What We’re Looking For

    Education

    • Bachelor’s degree

    • Google Ads and Google Analytics certifications required

    • Qualifications

      • 3+ years of experience managing an ecommerce store (MagentoAdobe Commerce, Shopify, Optimizely, etc.)

      • Experience with SEO, managing crawl issues, or mobile usability problems using tools like Google Search Console

      • Familiarity with B2B and D2C ecommerce operations, ERP systems, SEO, and SEM best practices

      • Experience working on crossfunctional projects involving IT, marketing, and business stakeholders to support ecommerce initiatives or platform enhancements

      • Experience with thirdparty integrations (ERP, CMS, CRM) in support of an ecommerce website

      • Basic understanding of project management methodologies.

      • Proficiency in Microsoft Office and comfort working in dynamic, evolving environments.

      • Strong communication and collaboration skills with the ability to work across departments.

      • Exposure to working with nearoffshore partners is a bonus.

      • Ability to learn and understand Watts business processes and systems.

      • Additional Information

        Travel: Less than 10%

        
        Work Environment: Officebased with occasional remote work flexibility
        

        Physical Requirements:

        • Occasionally liftmove up to 10 pounds

        • Frequent walking, talking, hearing; occasional sitting and standing

        • Visual requirements include close vision and ability to adjust focus

        • Compensation:
          Expected salary range: $85,000–$102,000year, based on skills, experience, and location.

          Watts in it for you:

          Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

          • Competitive compensation based on your skills, qualifications and experience
          • Comprehensive medical and dental coverage, retirement benefits
          • Family building benefits, including paid maternitypaternity leave
          • 10 paid holidays and Paid Time Off
          • Continued professional development opportunities and educational reimbursement
          • Additional perks such as fitness reimbursements and employee discount programs
          • Learn more about our benefit offerings here: https:tapintowattsbenefits.com

          • How we work:

            At Watts, our culture is teamoriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

            And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

            Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.