Offer summary

Qualifications:

3+ years of product management experience., Strong technical background in telephony and contact center technologies like SIP, PBX, WebRTC., Excellent communication and analytical skills., Experience translating customer insights into product features..

Key responsibilities:

Lead the product lifecycle from conception to launch and optimization.

Collaborate with engineering, design, and stakeholders to develop solutions.

Analyze product data to drive adoption and continuous improvement.

Prioritize features based on customer feedback and market trends.

Job description

Revinate is an innovative hospitality tech company that is revolutionizing how customers manage their operations and enhance the guest experience. Our solutions leverage advanced technology, data analytics, and automation to improve efficiency and drive customer happiness in the hospitality industry.

Role Overview
Are you a strategic thinker with a passion for solving realworld problems and a knack for driving product innovation? Revinate is seeking a Product Manager to join our team and shape the future of hospitality communication.

As a Product Manager at Revinate you’ll lead Reservation Sales innovation. Drive the product strategy and roadmap for our Reservation Sales product, concentrating on developing and enhancing omnichannel solutions that streamline communication and optimize bookings for our customers.

In this role, youll be at the forefront of understanding customer needs, market trends, and emerging technologies like AI to deliver exceptional solutions. Youll work collaboratively with engineering, design, and crossfunctional teams, ensuring our products not only meet but exceed customer expectations.

What Youll Do Own the Product Lifecycle: From identifying market problems through direct customer feedback to launching and optimizing solutions, youll drive the entire product lifecycle with a strong focus on customercentricity and datadriven decisions.
Translate Insights into Action: Develop a deep understanding of the hospitality industrys communication needs, telephony trends (SIP, PBX, WebRTC), and AIML integration. Translate these insights into clear, actionable product specifications and user stories for development teams.
Drive Adoption & Optimization: Analyze product usage and success metrics to drive adoption and continuously optimize features based on customer feedback and market changes.
Collaborate & Influence: Work closely with development teams to ensure timely, highquality delivery. Understand technical impacts and make informed tradeoffs to balance delivery with customer needs. Youll be a key collaborator across internal and external stakeholders, fostering alignment and shared insights.
Champion the Customer: Leverage the customer voice to prioritize feature development, distilling technical and functional requirements into key differentiators and benefits for our users.

What Youll Bring
3+ years of product management experience
Experience in telephony and contact center, (SIP, PBX, WebRTC)
Strong technical background and understanding
Strong user experience and product sense
Proven track record delivering against project commitments
Solid quantitative and analytical skills
Excellent oral, presentation, and written communication skills
Resourceful, detailoriented, and highly organized problem solver

Benefits
Health insuranceemployee premium paid 100% by Revinate
Dental insuranceemployee and dependents’ premium paid 100% by Revinate
Vision insuranceemployee and dependents’ premium paid 100% by Revinate
401(k) with employer match
Short & Long Term Disability insurance
Life insurance
Paid Flex time off
Monthly work from home stipend
Telehealth access
Employee Assistance Program (EAP)
Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.
Candidates must be located in the city listed in the job application. Thank you!
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.

Important Security Alert
We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.

For Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to recruiting@revinate.com

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