Product Manager, AI Safety Services

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a “Product Manager, AI Safety Services” role with TaskUs:  Frontier‑scale AI is transforming every industry—whether it’s safe or not. TaskUs partners with the world’s leading model builders to make sure their breakthroughs remain responsible, robust, and aligned with human values. As a Product Manager on our AI Safety Services team, you’ll own the vision, strategy, and roadmap for the tools and services that empower our customers to build and deploy AI safely without slowing them down.

The impact you’ll make:

• Catalyze responsible AI: Deliver product experiences that let customers identify and mitigate risks before their models reach users.

• Balance safety & velocity: Define workflows that integrate seamlessly into fast‑moving ML pipelines—so customers can ship safely at pace.

• Set industry benchmarks: Translate emerging best practices in alignment, robustness, and interpretability into scalable, user‑friendly products.

Required Qualifications: 

• 4+ years in product management for B2B SaaS, developer tools, or ML/AI platforms—owning roadmap, backlog, and cross‑functional delivery.

• Demonstrated success launching data‑ or ML‑intensive products that achieved measurable customer impact.

• Experience working directly with enterprise customers, capturing requirements, and translating feedback into actionable product plans.

• Proven ability to operate in agile environments, shipping iterative value while aligning stakeholders on long‑term vision.

Preferred Qualifications: 

• Product leadership: Expert in defining vision, prioritizing features, and making trade‑offs based on data and customer value.

• Technical fluency: Comfortable discussing LLM architectures, prompt engineering, evaluation metrics, and cloud deployment basics with engineering teams.

• Customer empathy & UX mindset: Skilled at discovery interviews, journey mapping, and turning qualitative insights into usable product flows.

• Data‑driven decision‑making: Proficient with analytics tools (e.g., SQL, Mixpanel, Looker) to define and track KPIs.

• Communication & influence: Clear, concise storytelling to align executives, engineers, and customers around a shared roadmap.

• Nice to have: Experience with AI safety frameworks, compliance standards (e.g., ISO 42001), or open‑source contributions to ML tooling.

Education / Certifications: 

• Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or a related technical field. A Master’s degree (e.g., MBA or a technical graduate degree) is a strong plus, particularly with a focus on product strategy, AI/ML, or software development.

Work Location / Work Schedule / Travel: 

• Remote, travel occasionally.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to 

opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.