Senior Manager, Sales & Solutions Services

Lead new and existing customer services business development, including contract negotiations and strategic partnership formation across designated EMEA regions or verticals.

Collaborate with Sales VPs, Customer Success VPs, and Services Leaders to drive pipeline creation, opportunity forecasting, and services bookings.

Influence ARR (Annual Recurring Revenue) growth by supporting latestage pipeline conversion and securing services commitments.

Identify, scope, and close new and expansion services opportunities with precision.

Deliver highquality proposals and Statements of Work (SOWs) for client delivery engagements.

Manage contract discussions with clients and coordinate legal and procurement processes.

Develop and manage partner relationships to ensure scalable, highquality delivery outcomes.

Lead sales cycle execution to secure services bookings and support broader business growth objectives.

Conduct stage 2 alignment meetings between Sales, Customer Success, and Delivery teams to ensure readiness and delivery alignment.

Define strategic steps to close opportunities while maintaining quality standards in project execution.

Shape joint gotomarket strategies and craft compelling customerfacing materials including tailored demos and collateral.

Clarify deal ownership and partner lead roles based on the services rule of engagement.

Finalize agreements with partners and customers, overseeing legal review and procurement.

Actively participate in midtolate sales cycle stages, assessing technical and business requirements for optimal service alignment.

Your Qualifications

• Proven track record of independently driving business development and working collaboratively with crossfunctional teams.

• Demonstrated success in meeting or exceeding service sales quotas, particularly within large, complex enterprise environments.

• Experience working in Agile environments and methodologies.

• Excellent clientfacing skills, with a strong background in engagement and relationship management.

• Experience selling into various business functions across multiple industries and use cases.

• Deep understanding of software implementation lifecycles, including solution architecture, requirements gathering, data integration, and process optimisation.

• History of leading successful service engagements that deliver measurable business value.

• Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

  We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

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