Offer summary

Qualifications:

At least 5 years of experience managing software deployments and implementations., A minimum of 3 years working with enterprise customers on SaaS or AI platforms., Proficiency in SQL, Java, or Python is advantageous., Strong analytical skills with a data-driven approach..

Key responsibilities:

Partner with clients to understand their goals and customize AI content solutions.

Manage deployment schedules to ensure timely delivery of AI workflows.

Collaborate with technical teams to design scalable workflows and analyze performance using SQL and Python.

Monitor key performance metrics and optimize strategies accordingly.

Job description

About the Role
Were seeking a technical Customer Success Manager for a growing team to drive AIpowered content strategies for enterprise clients. You’ll oversee AI workflow deployments, work closely with technical teams, and use datadriven insights to optimize performance. Exceptional spoken English is a must.

Key Responsibilities

Client Collaboration: Partner with clients to understand goals and tailor AI content solutions.
Workflow Management: Oversee deployment schedules and ensure timely, consistent delivery of AIdriven workflows.
Technical Integration: Collaborate with technical teams to design scalable workflows, utilizing SQL and Python to analyze and optimize performance.
Performance Monitoring: Track key metrics (organic traffic, CTR, revenue) and refine strategies based on data insights.
Client Enablement: Train and support clients, troubleshooting issues and streamlining processes.