Offer summary

Qualifications:

Proficiency in Microsoft Office Suite and company systems like Salesforce, Oracle, Business Objects., Previous experience in sales support, analysis, or customer service roles., Strong analytical skills with the ability to interpret data and develop actionable insights., Fluent in Spanish and proficient in English, with additional European languages being a plus..

Key responsibilities:

Support sales administration, reporting, and analysis to aid business strategies.

Assist the sales team with customer inquiries, sales calls, and market analysis.

Maintain and manage customer price lists and coordinate shipment plans.

Create SOPs and collate product forecasts to support product launches.

Job description

Job Description:

What you’ll do

As a Sales Support Coordinator, you will be responsible for ensuring seamless delivery of all sales administration, reporting and analysis to effectively and efficiently support business strategies and objectives.

The Sales Support Coordinator for IBERIA will support the Regional Sales team by performing sales analysis as well as building and maintaining daily relationships to drive sales activities and resolve any issues which may arise within the team, wider business, and customers alike. You will be required to be hands on in assisting the team to optimise all customers across the region.

How you’ll do it

Demonstrate an ability to develop and maintain a strong working relationship with customers, peers and other departments which will include Product Management, Finance, Marketing and Planning.
Assist Account Managers, and the Sales leadership team with inside or outside sales calls, website and catalogue analysis or store visits
Collaborate with entire sales team including channel support to ensure best practices and information are shared to maximise results and achieve goals.
Assist customers and sales team with all account related questions, issues, or concerns. Provide accurate, timely information regarding inquiries such as products, pricing, and quotes.
Run and perform in-depth analysis of reports/dashboards regularly highlighting trends, risks, and opportunities
Assist Account Managers, and the Sales leadership team with inside or outside sales calls, website and catalogue analysis or store visits
Analyse and understand industry market trends, competition, products and pricing that may impact sales efforts and communicate this information to all sales management and other departments as necessary.
Daily/Weekly financial model (FIMO) loading in Salesforce for non-contractual and contractual.
Maintain and handle the customer Price List in collaboration with Pricing Management.
Demonstrate an ability to learn company system applications such as Oracle, Business Objects, Salesforce.
Create Standard Operating Procedure (SOP) to drive efficiency in all the processes above
Collate new product forecasts and manage the process through to product launch
Understand and champion Belkin products and categories
Coordinate shipment plan between logistic and sales operations
Be prepared to share thoughts and opinions, innovate and challenge to drive the business.
Be part of a positive and collaborative high-performance culture, encouraging teamwork, innovation, and professional growth
Understand, communicate, and always uphold Belkin’s company values.

What you’ll need

Computer literate with a high degree of proficiency in the Microsoft Office Suite of products
Passion for business, tech savvy and quick to adapt new concepts
Strong analytical skills, leverage data to develop actionable outcomes.
Fluent in Spanish and good English verbal and written communication skills, additional European languages are a benefit
Ability to perform in a fast-paced environment
Ability to take the initiative in personal growth and development
Well organised and detail-oriented, able to meet deadlines with excellent time management skills
Interest in the tech and consumer electronics industry

What you’ve done

Previous experience in an internal sales capacity or equivalent position.
Proven verbal and written communication skills
Demonstrative experience of reporting and analysis
High volumes of administration support within a sales or customer service environment
Successfully contributed towards the growth of a sales or customer service environment
Experience managing customers in the Consumer Electronics industry is advantageous

What you’re getting into

We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal.

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.

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