Property Transitions & Relations Coordinator

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
North America

Offer summary

Qualifications:

At least 2 years of experience in property management, real estate operations, or hospitality setup., Strong communication skills in English, with French being an asset., Proficiency with task tracking tools like Breezeway or Asana., Highly organized with attention to detail and ability to meet deadlines..

Key responsibilities:

  • Manage onboarding and offboarding of rental units across Canada.
  • Coordinate logistics, utilities, and quality inspections for property setups.
  • Act as liaison with property owners to ensure satisfaction and handle disputes.
  • Track KPIs and suggest process improvements for property transitions.

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Job description

Location: Remote (Canadabased preferred)
Schedule: Fulltime, Monday to Friday
Reports to: COO

Position Summary: Corporate Stays is seeking a proactive and detailoriented Property Transitions & Relations Coordinator to manage both the relationship with property owners and the full onboardingoffboarding process of our furnished rental units across Canada.

This hybrid role serves as the central point of contact between our leasing, operations, and property owner teams, ensuring that each unit is launched or closed smoothly and that owner relationships are nurtured with professionalism and care.

You’ll be responsible for coordinating logistics, quality inspections, utilities setup, and issue resolution, while also ensuring owner satisfaction and supporting dispute resolution when needed.
Key Responsibilities:
1. Property Onboarding & Offboarding
  • Manage the complete setup and teardown of rental units across Canada.
  • Coordinate logistics including utilities, internet, lockbox setup, elevator reservations, and key collection.
  • Ensure timely delivery and installation of furniture, appliances, and decor.
  • Execute and validate onboardingoffboarding checklists and conduct final quality inspections.
  • Track project timelines and report issues proactively.

    • 2. Owner Relations & Support
      • Act as liaison with property owners and landlords to ensure satisfaction and strong partnerships.
      • Handle rent negotiation, owner questions, and conflict resolution with professionalism.
      • Track and improve owner satisfaction by responding promptly to issues and concerns.
      • Collaborate with internal teams to resolve disputes, coordinate lease changes, and maintain owner engagement.

        • 3. CrossTeam Communication
          • Serve as a central point between leasing, operations, and finance.
          • Provide realtime updates to key stakeholders on onboarding status, owner concerns, and operational risks.
          • Document all property and ownerrelated updates in internal tools and reports.

            • 4. Reporting & Quality Assurance
              • Track key performance indicators (KPIs) across onboarding, offboarding, and owner relations.
              • Monitor issue resolution time and project completion rates.
              • Recommend process improvements to streamline property transitions and reduce postmovein issues.

                • Key Performance Indicators (KPIs):
                  • % of project completed on time (Target: 95%+)
                  • % of checklist completion per onboardingoffboarding (Target: 100%)
                  • Average time to complete full unit setup (Target: <3–5 days depending on property size)
                  • # of issues flagged postmovein (Target: <3 per unit)
                  • Owner satisfaction score (Target: 90%+)
                  • % of rent disputes resolved in <10 business days (Target: 90%+)
                  • Communication score with leasingops teams (Target: 90%+)

                    • Requirements & Qualifications:
                      • 2+ years of experience in property management, real estate operations, or hospitality setup.
                      • Strong background in owner communications and conflict resolution.
                      • Familiarity with property onboardingoffboarding processes (utilities, inspections, logistics).
                      • Highly organized with strong attention to detail and deadlines.
                      • Excellent verbal and written communication in English; French is a strong asset.
                      • Techsavvy and experienced with task tracking tools such as Breezeway, Asana, or equivalent.
                      • Comfortable working remotely and coordinating across teams in multiple time zones.

                        • Why Join Us? At Corporate Stays, we’re redefining the extended stay experience. You’ll be part of a dynamic, fastpaced remote team working across Canada and Latin America. If you love solving logistical puzzles, building owner relationships, and seeing the direct impact of your coordination efforts, we want to hear from you. ✨

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Beneficial OwnershipProperty ManagementLogisticsConflict ResolutionEmployee OnboardingTime Tracking SoftwareAsana

Other Skills

  • Detail Oriented
  • Quality Assurance
  • Communication
Are you interested?

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