Business Systems Associate

About Spark Advisors

We’re Spark, a missiondriven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.

In just five years, we’ve partnered with over 6,000 brokers and enrolled over 140,000 beneficiaries, making us the fastestgrowing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we’ve maintained an NPS of 91 and a client retention rate of 93%, and we’ve helped brokers grow on average >100% since partnering with us.

It’s an exciting time to be at Spark. Our diverse, remotefirst team comes from leading technology, healthcare, and insurance companies, and has grown from 70 to 90 in the last year. Most recently, we’ve raised a Series B from leading investors who share our ambition.

Join us: we’re always on the lookout for sharp, talented, empathetic teammates.

Summary

Spark wants to bring on a Business Systems Associate to help drive efficiency and manage our key workflows. Were looking for a motivated and innovative professional to join our team and play a key role in driving the future of our data systems. In this position, you’ll be at the forefront of enhancing our Spark systems, ensuring seamless data integration, and working with crossfunctional teams to deliver insights that fuel key business decisions. You’ll have the opportunity to shape and streamline data processes, elevate team collaboration, and work on cuttingedge technology in a role that offers both challenge and growth. If youre excited about transforming data into actionable solutions and driving meaningful change, we’d love to hear from you!

What you’ll do

• Work as an administrator for integrations, maintenance, and improvements for business systems like Front, Airtable, Dialpad, Notion, Calendly and more. You’ll need a deep understanding of each tool and how they works together.
• Assist with implementing and maintaining Spark systems to ensure they meet organizational needs and compliance standards.
• Work crossfunctionally to gather and report on data from various sources and platforms.
• Perform regular audits and quality assessments of data to identify and resolve differences or issues promptly.
• Assist with data integration from various sources and platforms, ensuring consistency and reliability. This includes taking complex data from partners, cleaning it, and packaging it into a format to upload into our systems.
• Build for scale. Spark is growing quickly, and we need our processing to scale with us.
• Be a resource for team members on internal tools.
• Write, edit, and maintain departmental documentation with a focus on crossfunctional language (for technical and nontechnical audiences alike)

• What we’re looking for

  • 3+ years of operations, consulting, or data experience
  • Ability to learn new tools and pick up technical concepts quickly
  • Proven grit needed to navigate complex and messy data or workflow problems
  • An eye for detail, able to identify small details out of place
  • Strong communication skills for working crossfunctionally with various teams
  • Ability to understand complex business logic and translate into technical processes
  • Ability to continuously refine processes, adopt new technologies, and incorporate feedback
  • Independent & comfortable with ambiguity

  • Nice To Haves

    • Experience working with tools like Airtable, Front, Dialpad, Google Sheets, and Notion
    • Additional technical experience with tools like SQL, Python or BI tools

    • Compensation

      Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

      Base Salary

      $80,000—$110,000 USD

      Why you should join our team

      By joining Spark, you will get in on the ground floor of a fastmoving, wellfunded, and missiondriven startup where you will have a profound impact on the brokers and beneficiaries we serve. And youll learn, grow, be challenged, and have fun with your team while doing it.

      We strive to help you and your family thrive. Were committed to supporting your happiness, healthiness, and overall wellbeing by providing a comprehensive benefits program. In addition to your base salary, we also offer:

      • Equity compensation
      • Health care, including dental and vision through our PEO Sequoia
      • Flexible work location; coworking available
      • 401k
      • Paid Time Off
      • Monthly Remote Work Stipend (help cover costs of homeoffice needs)
      • Paid Parental Leave
      • Up to 12 weeks for birthing parents
      • Up to 8 weeks for nonbirth parents
      • 11 paid holidays
      • 2 week sabbatical at 5 years of employment
      • Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi

      • Compliance

        Spark is a proud participant in EVerify. As part of our commitment to compliance, we use the EVerify program to confirm the employment eligibility of all employees working in the United States. For more information about EVerify, please visit www.everify.gov.

        Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.

        At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.