Offer summary

Qualifications:

Qualified CA, ICWA, MBA (Finance), or BE with relevant experience., 14+ years of experience in Oracle EBS R12.2+ modules such as General Ledger, Payables, Receivables, Cash Management, P2P, and O2C., Experience in Managed Support, Implementation, and Upgrade Projects., Excellent written and spoken English communication skills and ability to mentor junior team members..

Key responsibilities:

Provide remote functional support for Oracle EBS Finance modules in rotating shifts.

Handle and resolve tickets assigned through the ticketing system, collaborating with Oracle Support or Rimini Street.

Work with customer primary contacts to resolve issues following industry best practices and SLAs.

Participate in professional services projects, including implementations and upgrades.

Job description

Role - Oracle Finance , functional Consultant

Experience - 14+ yrs

Shift - Rotational Shift

Qualified CA/ICWA/MBA(Finance)/BE

24X7X365, Remote Managed Functional Support in rotating shifts.

Will work either in early morning shift (5:00 AM onwards) or afternoon shift (1:00 PM onwards) or night shift (9:00 PM onwards) on monthly rotation basis. Each shift is 8 hrs. and could be either Mon-Fri or Sat-Wed.

Responsible for working on tickets assigned to them in our Ticketing System.

Creates and monitors SRs with Oracle Support or Rimini Street on behalf of our various US headquartered customers.

Work with our Customer Primaries in the ticket resolutions of our various customers’ issues, as per industry’s best practices.

Leverages my Oracle Support, Internal Knowledge Base & his knowledge/experience to resolve various customer issues as per customer SLA.

Work on assigned Professional Services Projects – Implementations/Upgrades.

Mandatory Skills

Oracle EBS R12.2+ General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR), Oracle Cash Management, P2P and O2C Cycles with Accounting– 14-18 years.

Managed Support and Implementation/Upgrade Projects mandatory.

Other Desirable Skills

Oracle Fixed Assets, Oracle Project Accounting (Project Billing & Costing), Oracle iExpense, Oracle iReceivables, Oracle Purchasing.

Should possess Very Good Written and Spoken, English Communication Skills. Should be a Very Good Team Player.

Should be able to mentor Junior Team Rackers

"Remote postings are limited to candidates residing within the country specified in the posting location"

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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