E-Commerce Specialist – Multi-Platform

This is a remote position.

Job Title: E-Commerce Specialist – Multi-Platform (Amazon, Faire, Walmart, Shopify, Creoate, Etsy and other relevant marketplaces for our brand).

Role Overview:

We are seeking a highly experienced, all-rounded e-commerce professional to manage our storefronts across multiple platforms. This individual will be responsible for end-to-end operations—from listing creation to advertising, inventory control, and sales optimization—across Amazon, Faire, Walmart, Shopify, Creoate, Etsy, and other emerging marketplaces.

Platform Responsibilities & Required Skills

Amazon Seller Central

Tasks:

• Product listing creation (manual and bulk uploads via flat files)
  
• Keyword and SEO optimization (title, bullet points, backend search terms)
  
• A+ Content creation and graphics designs / creation & Brand Store management
  
• PPC campaign setup, management, and optimization (Sponsored Products, Sponsored Brands, Sponsored Display)
  
• Inventory management using FBA and FBM, including restock recommendations
  
• Handling account health, policy violations, and appeal processes
  
• Managing customer reviews, questions, and feedback
  
• Analyzing reports: Business Reports, Search Term Reports, PPC Performance, Inventory Health
  

Faire

Tasks:

• Set up and optimize product listings with clear descriptions, attributes, and pricing
  
• Manage wholesale-specific policies (MOQ, lead time, tiered pricing)
  
• Optimize for search and category visibility
  
• Respond to stockist messages and orders promptly
  
• Monitor payouts, orders, and analytics
  

Walmart Marketplace

Tasks:

• Product listing creation (API, bulk uploads, or UI)
  
• SEO and keyword optimization (titles, key features, attributes)
  
• Walmart Connect ad management (if applicable)
  
• Competitive pricing and repricing strategies
  
• Order and return management
  
• Account health and performance monitoring
  

Shopify

Tasks:

• Website product listing, product pricing and categorization
  
• SEO setup for products and collections
  
• Theme customization
  
• Integration with email marketing tools (e.g., Klaviyo, Mailchimp)
  
• Abandoned cart recovery and conversion optimization
  
• Shopify Analytics interpretation
  
• App integrations (for reviews, bundles, upsells, etc.)
  

Creoate

Tasks:

• Set up and optimize wholesale catalog
  
• Manage pricing tiers, minimum orders, and availability
  
• Handle B2B communications and customer queries
  
• Monitor analytics and improve visibility
  

Etsy

Tasks:

• Create and manage product listings with focus on handmade/artisan positioning
  
• Use tags, categories, and keywords effectively
  
• Handle customer service, custom orders, and inquiries
  
• Run Etsy Ads and monitor campaign performance
  
• Manage reviews and seller rating
  
• Monitor trends and seasonality
  

Cross-Platform Responsibilities

• Sales & Analytics: Regular reporting on sales and improvement ideas and plans, performance KPIs, and recommendations across all platforms
  
• Inventory Sync: Maintain accurate stock levels across platforms using tools like Sellbrite, CedCommerce, or other inventory management systems
  
• Marketing Support: Coordinate with marketing for promotions, bundles, or cross-channel campaigns
  
• Process Documentation: Maintain SOPs for listing, ads, customer service, and inventory management for each platform
  
• Compliance: Ensure all listings are compliant with platform-specific policies and local market regulations
  

Requirements:

Amazon Seller Central

Skills Required:

• Deep familiarity with Seller Central
  
• Keyword research tools (Helium 10, Jungle Scout, DataDive, etc.)
  
• Flat file proficiency and bulk operations
  
• Amazon Advertising Console
  
• Experience managing A/B tests (e.g., experiments for titles/images), experience managing content creators ( Amazon micro influencers), coupons, subscribe and save and etc
  
• Strong understanding of Buy Box mechanics and pricing strategy
  

Faire

Skills Required:

• Experience navigating Faire’s backend interface
  
• Understanding of B2B dynamics and wholesale catalog creation
  
• Familiarity with promotional tools and Faire’s free returns/free shipping incentives
  
• Strong written communication for retailer engagement
  

Walmart Marketplace

Skills Required:

• Experience with Walmart Seller Center
  
• Working knowledge of Listing Quality Score and Pro Seller Badge requirements
  
• Ability to navigate setup and onboarding complexities
  
• Familiarity with third-party tools (e.g., Deliverr, CedCommerce, Sellbrite)
  

Shopify

Skills Required:

• Deep knowledge of Etsy search algorithm (Etsy SEO)
  
• Strong aesthetic and copywriting skills
  
• Experience in managing shipping profiles and policies
  
• Customer-centric communication
  

General Skills and Tools

• Strong English communication and writing skills
  
• Project management and task tracking (Asana, Trello, ClickUp)
  
• Proficient in Google Sheets/Excel for reporting
  
• Tools familiarity: Helium 10, Jungle Scout, Canva, Adobe Suite, ChatGPT for content, DataDive, Keepa, etc.
  
• Detail-oriented, organized, proactive
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  

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