Offer summary

Qualifications:

Proven experience with Steer CRM or similar platforms., Strong understanding of customer relationship management principles., Excellent analytical skills for data interpretation and insights., Experience in system configuration, customization, and user training..

Key responsibilities:

Manage and optimize the Steer CRM system to improve customer relationships.

Collaborate with departments to ensure effective CRM usage and provide training.

Analyze data, create reports, and develop strategies to enhance customer engagement.

Troubleshoot and resolve CRM-related issues.

Job description

GLOBAL PACIFIC SUPPORT is seeking a detail-oriented and knowledgeable Steer CRM Expert to join our dynamic team. In this role, you will be responsible for managing and optimizing our Steer CRM system to improve customer relationship management and sales processes. You will work closely with various departments to ensure the effective use of the CRM platform, providing training and support as needed.

Your expertise will be critical in analyzing data, creating reports, and developing strategies to enhance customer engagement and drive sales performance. If you have a strong background in CRM management and a passion for helping organizations leverage technology for success, we would love to hear from you!

Requirements

Proven experience as a CRM Expert, specifically with Steer CRM or similar platforms
Strong understanding of customer relationship management principles and best practices
Excellent analytical skills with the ability to interpret data and generate actionable insights
Experience in system configuration, customization, and user training
Strong communication and interpersonal skills for effective collaboration
Ability to troubleshoot and resolve CRM-related issues
Self-motivated with a commitment to driving user adoption and engagement
Bachelor's degree in Business, Marketing, Information Technology, or a related field is preferred

Benefits