Offer summary

Qualifications:

High school diploma or equivalent required., At least 2 years of relevant sales experience., Strong communication skills for inbound and outbound calls., Ability to identify sales opportunities and trends..

Key responsibilities:

Manage inbound inquiries from pet owners about products and services.

Conduct outbound campaigns to promote memberships and products.

Sell, upsell, and cross-sell pet recovery memberships and related services.

Collaborate with training for onboarding and identify trends for escalation.

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Pet Partners, a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry. 

Job Summary:

Pethealth Services Inc. is seeking a Membership Sales Representative who will report to the Supervisor, Membership Sales. The Membership Sales representative has a primary focus on selling our pet recovery memberships and other products to pet parents calling in to the contact center.

Job Location: Remote- Canada

Main Responsibilities:

Manages inbound communications from prospective customer and pet parents regarding products and services.

Participates in various outbound campaigns targeting warm leaders.

Responsible for selling, upselling, and cross-selling services and products.

Responsible for partnering with training on employee onboarding strategies.

Identifies trends from inbound communications that can be escalated to a senior or a manager/supervisor.

Performs other duties and responsibilities as assigned.

This position offers a competitive annual salary, along with uncapped monthly commissions and an annual performance-based bonus

Qualifications:

High School Diploma or equivalent

2 years’ relevant work experience in a sales focused role

Expected Hours of Work:

This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: