Business Development Support Executive

We are looking for a detail oriented and customer focused  Sales Support Specialist to join our team. In this role, you will support our sales operations from within the organization, serving as a key point of contact for clients, managing internal processes, and ensuring a smooth and efficient sales cycle.  

What you'll do as our  Sales Support Specialist 

• Order Processing: Handle the entire order process from quote to delivery, including order entry, tracking, and documentation. 

• Customer Support: Serve as a primary contact for client inquiries, providing timely and accurate information on products, services, quotes, and orders. 

• Sales support: Work closely with the sales team to support customer acquisition and retention efforts. 

• CRM & Data Management: Maintain accurate customer records in Afas and prepare regular sales reports. 

• Internal Collaboration: with marketing, finance, and other departments to ensure on-time delivery and customer satisfaction. 

• New Business Acquisition: Identify and reach out to potential clients, qualify leads, and support the sales team in expanding our customer base. 

• After-Sales Service: Follow up with customers post-sale to ensure satisfaction and support repeat business. 

The impact you'll have 

As a  Sales Support Specialist, you are the engine behind our sales success. By ensuring smooth internal processes, accurate order handling, and timely client support, you enable the sales team to focus on growth. Your attention to detail, coordination across departments, and commitment to customer satisfaction directly contribute to increased efficiency, stronger client relationships, and long-term business growth. 

What we can offer you 

At SITS | Traxion, we are a true advocate for a healthy work-life balance. By providing flexible hours and hybrid working options, we enable you to comfortably manage personal commitments while working on impactful projects and using dedicated learning time for you to earn certificates and visit industry events. 

• Initial 12 month contract. 

• Hybrid working options (3 days per week at our Waardenburg office). 

• Flexible training budget and dedicated learning hours. 

• 30 days of annual leave (25 + 5 Traxion days). 

• Variable sales bonus. 

• Kilometer reimbursement/ NS business card. 

• Private pension scheme.  

• Home office setup budget and monthly work-from-home allowance.  

• Regular social events.  

 
What you'll bring to the team 

• 1-3 years’ experience in sales, customer service or sales support. 

• Strong communication and interpersonal skills. 

• Attention to detail and excellent organizational abilities.  

• A client-focused, professional, and independent work approach. 

• Fluent in Dutch and English, both written and spoken. 

• Familiarity with Microsoft Office applications. Afas experience strongly preferred. 

• Energetic, eager to learn, and enthusiastic. 

• A positive attitude and a willingness to grow. 

Some facts about our Sales team 

With a team of 8+ colleagues, the sales team is an indispensable force within our organization, driven by their collective efforts and passion for success. Experienced and diverse, with a wide range of talents and expertise, the team is active in various countries and sectors, contributing to broad knowledge and experience. Our dedication and professionalism make SITS | Traxion a trusted partner for our clients.  
 

About SITS | Traxion 

As the Benelux leader in Identity & Access Management (IAM), we deliver top-tier consulting services since 2000. With over 100 specialists with 16+ nationalities we are passionate about enhancing cyber resilience through excellence, continuous growth, and a collaborative culture. As part of the SITS Group—a Swiss based leader in IT security—we are part of a network of top-class IT security providers that combine expertise, experience, and resources into a unified force for holistic security strategies.  

Our projects serve both local and international clients and span various sectors industries, including healthcare, pharma, energy, education, finance, retail, and government. 

Join us to work on high-impact projects whilst shaping cybersecurity. With opportunities for continuous learning, flexible working, and involvement in both local and international initiatives, you will be part of a dynamic team where your expertise truly makes a difference. 

Ready to make an impact and secure Europe’s digital identities? Apply today! 

For any questions about this position, email us at: recruitment@traxion.com 

At SITS | Traxion, we believe diversity strengthens our teams and fosters innovation. We are committed to building an inclusive environment where everyone, regardless of gender, background, or experience, can thrive.