Offer summary

Qualifications:

Degree in Computers or IT is preferred., Knowledge of operating systems: Linux, OSX, Windows., Basic workstation setup and dismantling skills., Excellent communication and customer service skills..

Key responsibilities:

Support OS installation and troubleshooting.

Assist with workstation support and equipment management.

Manage peripherals and coordinate equipment logistics.

Support the Technology Department with daily tasks and system support.

Job description

Description

Position at DNEG

Location: Mumbai

Key Purpose of the Job:

Assisting the Technology Department in supporting the production staff.

We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.

Needs to Do:

OS installation and support : Linux, OSX, Windows.
Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
Storing, sourcing and delivering equipment to and from employees.
Dealing with vendors like Dell, HP, etc for part replacements.
Use a ticketing system to log/report technical problems.
Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
Misc: Assisting the Technology Department with their day-to-day tasks.
Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.

Needs to Have:

Excellent customer service skills
Excellent communication skills. English spoken and written.
Computer literacy, knowledge of how to dismantle and set up a basic workstation
A professional and friendly phone manner

Nice to Have:

Degree in Computers / IT.
Experience with creative applications such as Maya, Houdini or Nuke.
Experience working with Linux / Windows / OSX.
Experience working remotely over VPN, Anyware PCoIP, NoMachine.

About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!

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