Offer summary

Qualifications:

Certified Nurse Practitioner (NP) or Physician Assistant (PA) with licensure in Massachusetts., Minimum of three years of primary care experience., Family medicine training is required., Proficiency with Epic electronic health record system..

Key responsibilities:

Manage and address all clinical in-basket tasks, including messages, medication refills, and results communication.

Assist with clinical trigger management and document review.

Cover in-basket items for physicians or APPs on leave or vacation.

Convert patient inquiries to telemedicine visits when appropriate.

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Beth Israel Lahey Health Primary Care is seeking an experienced Nurse Practitioner (NP) or Physician Assistant (PA), Family Medicine trained, with a minimum of three years of primary care experience to support clinicians and practices on clinical Epic in-basket management. This position can be mainly or completely remote.

Role Overview:

This role will address, manage, and close the loop on all clinical aspects of in-basket tasks, including:

Handling portal messages, clinical staff messages, medication refills, anticoagulation management, form completion, results management/communication
Assisting with management of clinical trigger words (when a nurse is unavailable) and document review
Covering in-basket items for physicians and/or APPs on leave or vacation
Converting clinical triage and/or patient inquiries to telemedicine visits (for Hybrid APPs)
Work may be performed outside of normal practice hours based on practice needs
Perform additional duties as required to support the success and efficiency of the virtualist program and the organization
No weekends or on-call required

Qualifications:

Certified NP or PA with licensure in Massachusetts
DEA & MCSR certifications
Master’s degree in Nursing or Physician Assistant Studies
Minimum 3 years of primary care experience
Must be family medicine trained
Proficiency with Epic

The ideal candidate is a strong communicator, flexible and adaptable, capable of working independently, engaging effectively with clinical teams, and committed to delivering high-quality patient care.

Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. All of the employing entities of Beth Israel Lahey Health maintain policies of equal employment opportunity and non-discrimination in employment. Please see here for more information about our purpose and values (https://bilh.org/about/purpose-values) and here for more information about our Equal Employment Opportunity Policy (https://bilh.org/careers/eeo-policy).