HR Systems Administrator

The team

The People Systems team plays a critical role in enabling the HR organization through the strategic use of technology. We manage a wide range of initiatives, including end-user support for our HRIS (HiBob), ongoing systems optimization, and the development of our broader HR tech roadmap.

The role

As an HR Systems Administrator, you will be the go-to expert for HR systems—especially our core platform, HiBob. This is a systems-focused role that requires strong technical aptitude, attention to detail, and a service-oriented mindset. You’ll work closely with the HR team and downstream stakeholders to investigate, resolve, and improve system-related requests, while continuously identifying opportunities for automation and efficiency. The ability to manage and improve HR systems is central to this role.

You’re welcome to work remotely from the USA. 

Your responsibilities will include: 

• Provide end-user support for our HR systems, developing a robust understanding of how users interact with HiBob and troubleshooting the challenges they face
• Develop a strong understanding of our HR systems and play an active role in the rollout and testing of new functionality
• Independently identify opportunities for automation and self-service within HiBob
• Maintain overview of both ad hoc support requests and tickets related to larger initiatives, ensuring timely resolution and effective tracking within the ticketing system
• Identify and propose solutions to tackle end user knowledge gaps
• Create and maintain well-organized and accessible documentation of knowledge in Confluence
• Contribute to the successful implementation of new processes and systems by supporting their rollout and adoption

We expect you to have: 

• Excellent verbal and written communication in English
• 2-4 years of experience in Talent Acquisition or HR, with an emphasis on system administration and end-user support
• Proven experience in automating previously manual work
• Experience working in a state-of-the-art HRIS – experience with HiBob is strongly preferred
• Experience working with SLAs
• Experience using Jira or comparable ticketing systems

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 83k-96k base + quarterly bonuses based on your experience, skills, and location.