7+ years of experience in enterprise sales engineering or technical customer-facing roles., Strong understanding of SaaS solutions and web application fundamentals., Excellent business acumen and polished presentation skills, with the ability to explain complex technical concepts to non-technical audiences., Basic familiarity with machine learning and AI concepts..
Key responsibilities:
Deliver in-depth product demonstrations to prospects.
Lead product evaluations and demonstrate success criteria achievement.
Collaborate with engineering to influence product development, features, and report bugs.
Explain complex data analytics and AI topics to diverse audiences.
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Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service.
With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth.
Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.
Key Responsibilities :
Delivering polished, in depth product demos to prospects
Leading product evaluations, demonstrating attainment of success criteria for prospects
Working cross functionally, with engineering to influence product roadmap, features, and reporting bugs
Use deep product knowledge, and general tech understanding, to be consultative and devise solutions to customer problems
Be able to explain complex data analytics and AI topics to people
Empower prospect employees to champion and advocate for our solution
Qualifications :
7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles
Strong understanding of SaaS solutions and web app fundamentals
Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople
Experience with data analytics tools and methodologies
Basic Familiarity with ML and AI conceptsEager to learn, try new things, and take calculated risks
Data-driven, a process-oriented individual who can point to ways you’ve upleveled the product/process and people in your professional experience past
Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients
Compensation: We offer market-competitive compensation, based on the skill set and aptitude of the candidate.
What's In It for You :
- Vacation/PTO
- Medical
- Vision
- 401k
- Dental
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.