Strategic Account Manager, French Speaker

At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.

As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment.

Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.

Why Choose Corsearch?

• Innovative Solutions: We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting.
• Global Impact: Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike.
• Collaborative Culture: With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive.
• Mission-Driven Purpose: Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.

✅ The Role

At Corsearch, our top-tier client relationships are paramount. We're seeking an exceptional and highly experienced Strategic Account Manager to manage and grow our most critical, Tier 1 customer accounts. This pivotal role requires a proactive, strategic thinker with a deep passion for Corsearch, our innovative products and services, and most importantly, an unwavering commitment to the success of our key clients.

You will operate in a flexible work environment with the ability to work remotely, while also having the opportunity to travel frequently for high-impact client meetings, industry events, and to join influential committees. This role demands a commitment to advocating for brand owners, and the legal firms supporting them, and a keen understanding of emerging industry trends that could significantly impact your clients' intellectual property strategies.

✅ Responsibilities and Duties

• Own the strategic commercial relationship for a select book of approximately 10-15 Tier 1 enterprise customers, with an acute focus on maximizing retention and accelerating revenue growth.
• Serve as the primary strategic point of contact and trusted advisor for your assigned Tier 1 accounts, driving towards aggressive gross renewal, upsell, and cross-sell targets.
• Cultivate and sustain executive-level relationships with key stakeholders within your portfolio, including C-suite executives, legal counsel, and procurement leaders.
• Develop and execute comprehensive account plans for each Tier 1 client, outlining strategies for long-term partnership, value realization, and expansion.
• Achieve and exceed assigned revenue targets by collaborating strategically with internal partners (e.g., product, legal, marketing, professional services) to ensure optimal customer usage, satisfaction, and deep integration of Corsearch solutions.
• Proactively identify and mitigate risks within your Tier 1 accounts, developing and implementing detailed risk mitigation plans with clear actions and accountability.
• Lead complex contract negotiations and manage the full annual customer contract and renewal lifecycle, ensuring maximum annual recurring revenue (ARR) and favorable terms.
• Drive significant annual price increases through effective value articulation and strategic negotiation.
• Identify, develop, negotiate, and convert substantial new upsell and cross-sell opportunities by understanding client strategic initiatives and pain points.
• Conduct regular, in-depth Executive Business Reviews (EBRs), presenting strategic insights, value delivered, and future roadmap alignment.
• Deeply understand each Tier 1 customer’s fiscal year, budget cycles, long-term strategic objectives, and their complex contract and procurement processes.
• Maintain impeccable and timely records in Salesforce.com and other support tools, ensuring accuracy and relevance for strategic decision-making and forecasting.
• Provide accurate and insightful weekly, monthly, and quarterly revenue forecasts for your strategic accounts.
• Collaborate closely with the sales leadership and other commercial team members to identify and capitalize on enterprise-wide opportunities within your Tier 1 account base.
• Stay comprehensively informed about all major product updates, new features, and industry developments, effectively articulating their strategic value proposition to your clients.
• Clearly and concisely communicate the progress of strategic initiatives and campaigns to both internal executive stakeholders and external client leadership.

✅ Essential

• Minimum of 7+ years of progressive experience in B2B Strategic Account Management or Enterprise Sales, with direct commercial responsibility for large-scale renewals and significant growth within a named account portfolio.
• Fluent in French and English
• Demonstrated expertise in Intellectual Property (IP) or Trademark Solutions is mandatory, with a proven ability to discuss complex IP challenges and solutions at an executive level.
• Extensive experience in frequent, high-level, customer-facing interactions and presentations to senior leadership.
• Exceptional track record of consistently meeting and exceeding multi-million dollar revenue targets and driving significant year-over-year growth in strategic accounts.
• Ability to articulate highly complex solutions and construct compelling, data-driven business cases that resonate deeply with C-suite and legal department decision-makers.
• Superior research, problem-solving, and analytical skills, with the ability to dissect complex client challenges and propose innovative solutions.
• Proven ability to create clear, concise, and impactful messaging that effectively articulates and promotes the business use cases of new and evolving technology for enterprise clients.
• Extensive experience delivering impactful business cases, comprehensive strategic account plans, and regular Executive Business Reviews (EBRs).
• Highly collaborative and influential, with the ability to lead and orchestrate cross-functional teams (e.g., legal, product, marketing, services) to serve client needs and drive account success.
• Expert-level knowledge of enterprise procurement processes, contract law, and advanced negotiation strategies for large-scale agreements.
• Advanced problem-solving and analytical skills with a strategic mindset.
• Formal training and practical experience with MEDDIC, MEDPICC, or similar enterprise sales methodologies highly preferred.
• Willingness and ability to travel approximately 35-50% to meet with Tier 1 clients and attend key industry events.