Senior Account Manager, Market Access

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. 

WHAT DOES A SENIOR ACCOUNT MANAGER, MARKET ACCESS DO?

This position supports our market access business across multiple client portfolios. Strong leadership and guidance for client engagements focused on both traditional market access stakeholders (i.e., health plans, pharmacy benefit management companies, integrated delivery networks) and HCP/patient initiatives that address access and reimbursement considerations are critical. The role is accountable for driving deliverables in both project-based and market access AOR client engagements. Based on our growth trajectory, providing support for business development initiatives and client retention by developing and maintaining mid-level relationships will be expected. The role collaborates with HCP/patient account counterparts on AOR books of business. The Senior Account Manager, Market Access also works with Planning, RM and PMO colleagues to plan, execute and manage client deliverables while taking responsibility for budget management and exceeding client expectations. The role reports to the Market Access Group Director.   

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Providing strong leadership and guidance for market access projects. 

• Collaborating with cross-functional teams to deliver client deliverables on time and within budget. 

• Investing in the development of team members and fostering a culture of continuous learning. 

• Planning, organizing, and coordinating various projects, programs, and services. 

• Driving deliverables in both project-based and market access AOR client engagements. 

• Developing and maintaining mid-level client relationships to support business development initiatives and client retention. 

• Collaborating with HCP/patient account counterparts on AOR books of business. 

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   

• All other duties as assigned  

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. 

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree required  

• 5-6 years of overall pharmaceutical experience at a marketing agency or management consultancy  

• Documented market access/payer segment knowledge and application  

• Ability to conceptualize innovative solutions which align to core brand and market access strategic imperatives  

• Solid foundational knowledge of all phases of the biopharma commercialization lifecycle from pre-launch through loss of exclusivity  

• Oncology, rare disease and patient support program experience is a plus  

• Documented experience working in cross-functional teams across multiple client portfolios  

• Strong project management and oral and written communications skills; ability to manage expectations effectively  

• Demonstrated ability to learn therapeutic areas, products and client processes for all assigned accounts  

• Works with confidential and sensitive corporate and client information and must conduct him/herself accordingly  

• Proficient in Microsoft Word, Excel, Access, PowerPoint and Outlook  

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do. 

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $65,000 to $97,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

Follow us on LinkedIn | Twitter