Offer summary

Qualifications:

Must be at least 18 years old and authorized to work in the US., Fluent in English with effective communication skills., Smartphone with internet access required; a laptop is recommended., Personal travel experience or customer service background is a plus..

Key responsibilities:

Research, create, and execute travel itineraries for clients.

Communicate with clients before and after travel, handling inquiries and issues.

Book travel arrangements such as flights, hotels, and car rentals.

Stay updated on travel industry changes and participate in ongoing training.

Job description

This is a remote position.

We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all worldwide! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!

Roles & Responsibilities

Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Become an ambassador for the brand
Work along side of other team members
Provide suggested budgets for clients
Review budgets, and plan trips according to clients' budget constraints
Create promotional materials to utilize
Stay up to date on changes within the tourism industry
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)
Effectively communicate with clients pre/post travel
Promptly respond to all travel inquires
Effectively manage your time when researching trips and communicating with clients
Handle issues that may arise during the bookings and/or travel for clients
Maintain up to date information within our software
Network with tour operators regarding packages that you can offer to clients
Participate in FAM trips when possible

Requirements

Must be at least 18years of age, and be authorized to work within the US.
Must be fluent in English
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required