ServiceMax Account Executive

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

PTC’s ServiceMax is on a mission: enabling field service teams to keep the world running. A career at PTC’s ServiceMax means unleashing your potential to build, sell, implement, and market award-winning products with a #wintogether and #customerobsessed approach. From MRI machines to gym equipment, customers around the globe rely on ServiceMax’s cloud-based software platform to keep these machines – and the world – running, every single day.

In this role, you will be at the forefront of driving new business sales, with a particular focus on parts of UK and Emerging markets. Your primary focus will be on identifying and securing new customers, expanding our market presence, and generating revenue growth. You will engage in key activities such as prospecting, strategy planning, executive relationship development, and discovery assessment. You will work closely with other members across the business to drive and lead growth in service, software, and outcome-driven revenue generation.

Day-To-Day:

• Proactively identify and pursue new business opportunities to expand our customer base, especially in Emerging and India markets.
• Develop a deep understanding of potential customer business needs to create value with our solutions.
• Define and drive account strategies in partnership with internal and external stakeholders to solve our customers’ needs.
• Develop and execute an Account Playbook that formalizes the “go high / go low” strategy for the Enterprise account.
• Build a strong customer pipeline management to drive predictable outcomes.
• Actively grow and maintain multi-year account plans that will be shared globally with parts of our business including Marketing, Product Management, Sales, Professional Services, and the Development teams to ensure coordination across the business.
• Lead the implementation of economic value selling throughout customer organizations.

Preferred Skills and Experience:

• A passion for winning together in collaboration with the broader team with high customer focus.
• Experience managing your business on a monthly basis vs. quarterly/yearly.
• Demonstrated ability to build relationships with large enterprise senior line-of-business and IT executives, as well as operational managers.
• An organized, detailed, and metrics-driven approach to drive the sales cycle from appointment to close.
• Ability to anticipate potential objections and craft solutions leveraging best practices by getting in front of potential resistance.
• Experience in either WFM, CRM, or ERP preferred.

Basic Qualifications:

• Proven track record as an account executive selling SaaS Enterprise Software.
• Fluent level of English is mandatory.
• Must be able to travel 50% -/+ of the time.

#LI-DNI

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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