Billing Business Analyst

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

The Billing Business Analyst will work within the Billing Operations team and will be responsible for handling client month end billing tasks and will also serve as a key liaison between Product Management, Engineering, and the Billing Operations team. The Billing Business Analyst will play a critical role in ensuring accurate client month end billing, supporting month-end activities, and identifying opportunities to automate and improve manual processes.

This role interacts with several other Apex teams as well, including Accounting, Treasury, Client Service, Operations, Compliance, and Technology. In addition to ensuring the successful monthly billing of clients the individual in this role will also assist with requirements gathering for new billing features and enhancements and will work with the Product Management team to ensure new billing features and enhancements are properly validated and QA tested.

The Billing team plays a critical role in the firm ensuring clients are accurately charged per their contract, which is key to a positive and lasting impression of our firm and is an essential part of properly tracking revenues for the firm as we continue to grow. The Billing Business Analyst must be a critical thinker, analytical, energetic, and possess a strong attention to detail.  This individual is expected to function in a fast-paced environment, communicate well, and meet deadlines associated with the month-end process.  

Duties/Responsibilities

• Support month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.

• Actively participate in firmwide and departmental projects and initiatives, including implementation of the new billing system

• Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks by collaborating with the Project Management and Engineering teams.

• Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.

• Complete billing set-up of new clients based on specified terms detailed in signed contracts, and ensure proper billing rate setup.

• Prepare journal entries and monthly reconciliations for assigned general ledger accounts and proactively communicate daily status and escalate issues as needed.

• Assist with quarterly and annual audit requests as needed.

• Liaise with other operational teams as well as Client Service teams to resolve any outstanding billing issues and ensure accuracy and timely payments.

• Actively cross-train to provide back-up coverage for all team members.

Education and/or Experience

• Bachelor’s degree in Business, Finance, Accounting, or related field (or equivalent work experience) required

• 2+ years of experience in business analysis or a related field, preferably for a clearing or brokerage firm.

• Strong proficiency with Microsoft Excel, NetSuite accounting system, SQL, and experience using data visualization tools (e.g., Power BI, Looker) preferred

• Prior experience in the financial field with a deep understanding of related regulatory and compliance requirements is a plus

Required Skills/Abilities

• Ability to work with large amounts of information and see the ‘bigger picture’.

• Clear and concise written and verbal communication skills, proficient in articulating complex ideas.

• Strong relationship-building and influencing skills, with the ability to work collaboratively with teams across the business as well as independently.

• Strong problem-solving skills, with a creative and pragmatic approach to overcoming challenges.

• The ability to work with numerous and conflicting deadlines and perform tasks with speed and accuracy.

• Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with query languages like SQL are advantageous.

Work Environment

• This job operates in a remote work environment.

• This job operates overnight local hours (9 PM - 5 AM Philippine Time) / US working hours (Eastern Time).

​#operations #associate #full-time #LI-AP1 #APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.