Account Manager – Contact Center Focus
Vonage Sales Mission
We strive to innovate and enhance our customers' ability to communicate in today’s digital, cloud, and real-time business environment. Our Account Management team is composed of highly motivated, energetic, and customer-focused team members who specialize in expanding and retaining strategic accounts—with a strong emphasis on Contact Center solutions.
Why this role matters
Account Managers are critical to sustaining and growing Vonage’s footprint across key accounts. In this role, you will develop high-impact relationships with enterprise-level customers, negotiate complex renewals, and help clients realize the full value of Vonage Contact Center (VCC) solutions to achieve their business goals.
What you will do
Account Ownership & Retention
Account Growth & Expansion
Internal Collaboration
What you will bring
What is required for application
What’s in it for you
In addition to meaningful work, career advancement opportunities, and a collaborative culture, Vonage offers competitive compensation and unlimited discretionary time off. Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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