EMEA / APAC Regional Customer Quality Director

EMEA/APAC Regional Customer Quality Director – Quality Team, Germany (m/f/d) 

We are looking for an EMEA/APAC Regional Customer Quality Director who will join the Quality Team and help us make the world a better place through innovation, which means we’re taking risks and questioning conventional thinking, and developing new technologies and ways of doing business – leading the way, every single day. 

• Full Time

• Looking to hire this calendar year

• Enjoy doing things that people say can’t be done? Innovation is at the center of everything we do. 

• Hate red tape? We remove roadblocks instead of creating them. 

• Looking for community? There are many ways to get involved, from Employee Resource Groups to local outreach. 

Your day-to-day – We do what others say can’t be done 

• Develop and implement the regional customer quality strategy aligned with corporate objectives, focusing on enhancing customer satisfaction.
• Establish and maintain strong relationships with key customers to understand their needs and expectations, ensuring that quality standards are met consistently.
• Lead and mentor a team of customer quality engineers, fostering a culture of excellence, accountability and continuous improvement within the team.
• Oversee the management of customer complaints and quality issues, ensuring timely resolution and effective communication with customers and internal teams.
• Collaborate with production, engineering, R&D and supply chain teams to address quality concerns and improve product reliability.

Your Profile – Ready to join the Pack? 

• BS in Electrical, Chemical or Mechanical Engineering, Materials Science, Physics, or related degree.
• Minimum 10 years’ experience in quality management, or a similar role
• Strong knowledge in quality systems, semiconductor wafer fabrication, assembly and test operations or automotive applications.
• Good understanding of the global automotive business, customer requirements and end user behavior.
• The ability to operate in a fast pace, highly dynamic environment, at a detailed execution level, as well as on a tactical / strategic level.
• This role may require additional duties and/or assignments as designated by management. 

We understand that there might be a few requirements that you don’t meet. That’s ok! Apply! 

We value our people above all else- You may be entitled to:  

• • Performance-based compensation, including annual bonus  

  • 30 days of paid annual leave  

  • Work from home allowance if remote option is determined 

  • Home Office Allowance 

  • Modern equipment including a laptop, additional screens, wireless headphones and more 

  • Monthly allowance on Edenred card, which can be used for local purchases at supermarkets, gas stations, restaurants, and more. 

  • Corporate pension plans and additional insurance packages sponsored by Wolfspeed. 

  • And a lot more! 

Please note that we DO NOT provide personalized, detailed feedback regarding the outcome of any of your interviews 

About Wolfspeed: 
 
At Wolfspeed, we do amazing things in a human way.  

We are a global powerhouse semiconductor company leading the transformation from Silicon to Silicon Carbide technologies, providing solutions for efficient energy consumption and a sustainable future. While there is a great deal of complexity in our designs and solutions, what we provide for our customers is simple – we make systems more efficient while reducing cost and increasing performance.  

Wolfspeed’s product families include Silicon Carbide materials, and power-switching devices targeted for various applications such as electric vehicles, fast charging, renewable energy and storage. 

Apply now and you will hear from us within the coming days! 

Wolfspeed is an equal opportunity employer.  

We recruit, employ, train, compensate, and promote regardless of race, sex, religion, color, national origin, disability, age, veteran status, gender identity, sexual orientation, and other protected statuses as required by law.