Commercial Product Expert

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Growth is fuelling Innovation – Be part of the momentum.

At Intrum, our rapid growth is creating exciting new opportunities to innovate, expand, and elevate how we serve our clients. As demand for our enterprise solutions accelerates, we’re investing in new talent to help us scale smarter and faster. That’s why we’re hiring a Commercial Product Expert—a pivotal new role designed to strengthen the bridge between our cutting-edge platforms and the commercial teams driving our success.

As a Commercial Product Expert, you’ll be the vital link between our innovative platforms (Ophelos and Inio amongst other key products) and the commercial teams driving growth. You’ll bring deep product knowledge, technical insight, and a consultative mindset to help position our solutions effectively with clients and prospects.

This is a high-impact, client-facing role where your ability to translate complex features into compelling business value will directly influence sales success and customer satisfaction.

This role can be based at any of our UK offices, with regular travel to meet clients and the flexibility to work from home

What you’ll do:

• Act as the go-to product expert for sales, marketing, and customer success teams

• Lead client demos, workshops, and consultative sessions to showcase product value

• Translate customer needs into tailored product solutions with measurable outcomes

• Collaborate cross-functionally to refine go-to-market strategies and messaging

• Provide structured feedback to product and engineering teams

• Support the creation of sales enablement materials and internal training

• Identify upsell and cross-sell opportunities within key accounts

• Champion product adoption and ensure smooth handovers from sales to delivery

• Devoted to the FCA principle of Consumer Duty; by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact on our customers. 

What you bring:

• Experience in product, pre-sales, solutions engineering, or technical consulting

• Strong understanding of SaaS platforms, APIs, and enterprise software

• Ability to simplify complex technical concepts for non-technical audiences

• Background in FinTech, Utilities, Telecom, or Financial Services is a plus

• Excellent communication, collaboration, and relationship-building skills

• Familiarity with CRM and product management tools (e.g., Salesforce, Jira)

• Customer-centric mindset and a passion for solving real-world problems

Why Join Us?

This is more than a job—it’s a chance to be part of a growth journey. At Intrum, you’ll work with cutting-edge technology, a collaborative team, and a mission that matters. We’re building something meaningful, and we want you to help shape it.

How to apply:

If you are interested in this position and believe you have the right experience, please send your English CV via the “apply button”. Are you curious and have some questions? You’re welcome to contact “our recruitment team for more information.

At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact Intrum Talent Acquisition team via recruitmentuk@Intrum.co.uk as soon as possible before the closing date to discuss your needs.

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.

Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening.  You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case-by-case basis.

(Strictly No Recruitment Agencies Please)

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!