Strategic Partnership Specialist

The Strategic Partnership Specialist will support the identification, development, and management of key partnerships that strengthen rater8’s position as a leader in healthcare online reputation management. You’ll play a critical role in scaling partner-driven growth, enhancing client value, and aligning our solutions with key players across the healthcare ecosystem. 

Reporting to the VP of Strategic Partnerships, you’ll work cross-functionally with teams across product, marketing, sales, and client success. The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced, collaborative environment where problem-solving and relationship-building are core to success.

What You’ll Do

 Research & Analysis

• Conduct market and industry research to maintain an up-to-date understanding of industry trends, competitive dynamics, and market needs within healthcare and reputation management
• Analyze competitor and partner activity to inform partnership strategy and differentiation
• Utilize rater8 customer/prospect data and marketing-driven client surveys to measure the impact of potential partnerships 

Partnership Development & Management

• Support the development and launch of new strategic partnerships in alignment with company goals; help manage the partner launch and co-marketing calendar
• Coordinate onboarding, integration, and enablement processes for new partners; provide Tier I Partner support relating to sales-related questions
• Support the ongoing management of existing partnerships to maximize performance and ROI
• Maintain strong partner relationships and act as a key liaison between internal and external stakeholders; set up meetings, track deliverables, communicate timelines, and facilitate issue resolution
• Track partnership performance, engagement, and pipeline metrics; support regular reporting and optimization; work with VP of Strategic Partnerships to create presentations & reports for executive quarterly partnership update meetings
• Create and maintain lead tracking reports for the VP of Partnerships, the Partner, and rater8 Finance (e.g., tracking of past & future commission payments)
• Work closely with rater8’s Client Success team on: partner training; coordination of and generation of warm leads; creating/pulling client prospect lists based on Partner’s product/services and target market; creation of client emails; creation of call scripts highlighting new Partnership offering(s) 

Cross-Functional Collaboration

• Collaborate cross-functionally with sales, marketing, product, and client success teams to ensure partnership success and alignment
• Ensure clear communication, smooth coordination, and alignment throughout all phases of the partnership lifecycle—from evaluation to launch to optimization
• Help build presentations, business cases, and partner collateral to support internal and external conversations

Subject Matter Expertise

• Serve as a knowledgeable resource on partner products, services, and business models
• Represent partner interests internally and advocate for collaborative opportunities

Compensation

• The expected salary range for this position is $75,000 to $80,000 annually. Actual compensation will be based on a candidate’s skills, qualifications, and years of relevant experience.
• Bonus opportunities may be available based on level and qualifications.

What You’ll Bring

• 3–4 years of experience in strategic partnerships, business development, project management, strategy, or related roles (familiarity with healthcare technology, online reputation management, or SaaS solutions is a plus)
• Bachelor’s degree in business, marketing, economics, or a related field optional
• Strong research and analytical skills; ability to identify opportunities and connect the dots across stakeholders and solutions
• Excellent interpersonal and communication skills, both written and verbal
• Highly organized, detail-oriented, and proactive in managing multiple priorities and working with external partners
• A collaborative mindset with a passion for solving problems and driving mutual value
• Experience with tools including CRM and Support tools e.g., Hubspot and Zendesk
• Must reside and be authorized to work in the U.S. without requiring sponsorship and must not currently reside in California

What You’ll Get

• 100% remote, work from anywhere you have WiFi
• Medical, dental, and vision benefits
• Unlimited PTO after 60 days of employment
• 401(k) after six months with company match   
• Competitive salary
• Fast track career advancement with a high growth, Great Place to Work™ certified organization 
• rater8 is a “bring your own device” company, enabling you to work on your preferred operating system; we offer a WFH stipend to offset costs per company guidelines

About rater8
rater8 revolutionizes the way medical practices improve patient service and physicians’ online reputations. With rater8, medical practices enjoy more online reviews, higher online ratings, increased patient volume, and enhanced practice profitability.

rater8 is a fast-growing, high-performance healthcare IT company providing unlimited career growth and pay opportunities for its employees. We are looking for talented professionals who are excited about gaining hands-on experience with our software and clients and contributing to our company’s continued growth.

rater8 is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.