XTN-DEBA603 | ACCOUNTS RECEIVABLE SUPERVISOR

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Minimum 6 years of experience in Accounts Receivable or Collections, with at least 2 years in a supervisory role., Proficiency with tools such as Tesorio, Zendesk, Salesforce, NetSuite, Stripe, and Bill.com., Strong analytical, problem-solving, and leadership skills., Excellent communication skills in English and ability to work independently in a fast-paced environment..

Key responsibilities:

  • Lead and support the AR team in daily operations, including invoicing and collections.
  • Mentor and develop team members through coaching and performance feedback.
  • Prepare and present performance reports to senior management.
  • Collaborate with cross-functional teams to improve processes and resolve overdue accounts.

KMC Solutions logo
KMC Solutions Real Estate Management & Development Large https://kmc.solutions/
1001 - 5000 Employees
See all jobs

Job description

As an Accounts Receivable Supervisor, you will lead and support a team responsible for the full-cycle collections process, including cash application support, customer billing resolution, and delinquency reduction. This role requires strong leadership, analytical skills, and cross-functional collaboration to ensure AR operations run efficiently and support company’s rapid growth.

We’re looking for someone who thrives in a dynamic environment, leads by example, and continuously seeks opportunities to improve processes. Your guidance will be essential to team development and in shaping a scalable, compliant, and customer-centric collections function. You’ll report to the Accounts Receivable Manager and play a critical role in our growing finance organization.

  • Health Insurance/HMO 
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves
  • Oversee day-to-day operations of your assigned AR team, ensuring accurate invoicing, payment application, and timely collections.
  • Lead, mentor, and support a team of AR Analysts through coaching, feedback, and performance development.
  • Conduct regular team meetings to review metrics, align goals, and drive continuous improvement.
  • Prepare and present departmental performance reports, including aging analysis and collections effectiveness, to senior leadership.
  • Ensure compliance with internal controls and stay current with industry best practices and regulatory changes.
  • Partner with cross-functional teams to identify and implement system enhancements and automation opportunities.
  • Analyze current collection practices and drive process improvements.
  • Collaborate with Sales and external customers to resolve past-due or disputed accounts while maintaining positive relationships.
  • Maintain detailed records of collection activity and ensure KPIs are met or exceeded.
  • Support the Cash Application team by securing remittance information for timely and accurate payment posting.
  • Conduct outbound collections professionally, balancing customer service with policy adherence.
  • Flag high-risk accounts, prepare weekly reports, and propose resolution strategies.
  • Lead or contribute to systems/process improvements and participate in accounting-related projects.
  • Act as backup for team members and perform additional duties as needed.
  • Strong leadership skills with a proven ability to coach and develop team members.
  • 6+ years of experience in Accounts Receivable or Collections, with at least 2 years in a supervisory role (SaaS experience preferred)
  • Hands-on experience with tools such as Tesorio, Zendesk, Salesforce, NetSuite (or other ERPs), Stripe, and Bill.com
  • Excellent analytical and problem-solving skills with a proactive approach to issue resolution.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Strong interpersonal, time management, and organizational skills.
  • Excellent English communication skills, both written and verbal, with a strong customer service mindset.
  • Experience in high-volume, fast-paced environments (SaaS/HaaS or tech experience strongly preferred)
  • Comfortable adapting to evolving structures and business needs.
  • High attention to detail and ability to manage competing priorities effectively
  • Willingness and availability to work U.S. core business hours.
  • Energetic, positive attitude and commitment to excellence.

  

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Real Estate Management & Development
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Leadership
  • Team Building
  • Communication
  • Time Management
  • Organizational Skills
  • Social Skills
  • Problem Solving

Accounts Payable/Receivable Manager Related jobs