Director of Account Management

As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. 

Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area.

As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation!  

For more information, visit www.Spectrio.com. 

Primary Objective: 

The Director of Account Management is passionate about the Spectrio products and mission while focused on leading a team of Account Managers focused on driving sales goals and building strong client relationships.

Responsibilities include:

• Lead a 5-9 person Account Management team to achieve monthly sales goals through new sales opportunities and incremental sales opportunities within the current customer base.
• Effectively attract, develop and retain talent and achieve headcount goals, including properly hiring, onboarding, supporting and mentoring sales reps towards meeting their goals in a timely manner.
• Participate in the development and execution of identified sales strategies in conjunction with internal stakeholders in order to drive overall performance and growth
• Directors are expected to work cross-functionally to exceed expectations set by leadership and grow the customer wallet share by cross-selling the core Spectrio portfolio.
• Directors, when necessary, will lead deal cycle management including business review cadence, coordination and negotiation of contractual activities (RFI, RFP…etc.), pipeline management, purchase commitment functions (obtain PO), order completion (installation, payment).
• Actively monitor and evaluate the performance of individuals and team through: 
  • Conducting a weekly one-on-one with each direct report to include side-by-side coaching sales calls, coaching, pipeline management, document findings, provide coaching to sales rep, and follow up consistently based on the needs of the sales rep.
• Communicate effectively across departments and build effective relationships with client services team, finance, operations, and technology.
• Maintain a high level of product knowledge and maintain professional certifications.
• Responsible for meeting client retention goals.

• Bachelor's Degree in Business Administration, Marketing, or other related field is required.
• 3+ years experience in a sales management role within a marketing, advertising, managed services, or similar field.
• Ability to effectively collaborate, achieve goals, and meet deadlines across cross-functional teams in multiple states.
• Proficient in Salesforce, NetSuite, Google Suite, Microsoft Office and overall tech savvy.
• Superior organizational skills and excellent communication skills; team oriented and outgoing.
• Strong leadership, coaching, and performance management skills with proven experience.
• Solid financial acumen, advanced math and analytical skills with the ability to train existing and new team members.
• Proven sales achievement while working in a dynamic environment.
• Ability to travel 30%.

* This role offers remote flexibility and invites external candidates located in the Southeastern United States, encompassing Florida, North Carolina, and Texas to apply.

Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. 

Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.