Offer summary

Qualifications:

Fluency in Turkish (C2 level) is essential., Communicative proficiency in English (B2 level)., Ability to communicate clearly and effectively., Residency or work permit for Portugal is required..

Key responsibilities:

Assist Turkish-speaking content creators via phone and email.

Provide support for self-service products before and after sales.

Offer product and tool support to enhance client experience.

Identify trends and resolve issues faced by SMB clients.

Job description

**RESIDENCE PERMIT REQUIRED**
What you will be doing:

Supporting Turkish speaking content creators by multiple communication channels (phone or email)
Provide support to content creators both in Turkish and English;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to improve clients experience;
Identify trends and solve problems facing multiple SMB clients.

Requirements:

Fluency in Turkish (must be C2)
Communicative level of English language (B2)
Portuguese residency (work permit) for Portugal
Ability to communicate clearly and effectively
We do NOT require previous experience

What we offer:

Base salary: 1411,05 gross
RELOCATION package for candidates from abroad
Work remote in Lisbon area
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES:

Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Yearly complementary two-way flight ticket back to your home country (within the EU);
Accommodation in one of our companys shared apartments;
Free Portuguese lessons, sports activities, cooking lessons and much more!!

Note: We require EU citizenship or full rights to work in Portugal

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