About Backlight
At Backlight, our vision is to dramatically improve every stage of the video and entertainment content lifecycle—from creation to monetization. Our global suite of media technology products includes Iconik, Wildmoka, Zype, Ftrack, and Cinesync. We’re building a high-performing team grounded in trust, inclusivity, curiosity, and customer impact.
About the Role
Backlight is hiring a Strategic Customer Success Manager to support and grow a portfolio of high-value customers across the Iconik and Wildmoka product lines. This role is ideal for someone who thrives at the intersection of customer success and commercial growth—someone who can build deep relationships, speak confidently with technical stakeholders, and identify expansion opportunities that deliver long-term value.This is a hybrid role—approximately 60% commercial and 40% technical—which requires the ability to drive account strategy while navigating complex media workflows.
What You’ll Do
Who You Are
Growth Troops
Azumo
Weekday (YC W21)
Heidi Health
NAVEX