FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007.
We’re also rapidly growing and are looking for top-tier candidates who share our four core values:
If this opportunity excites you, we invite you to continue reading! We are looking for a Client Relationship Manager to join our team. As a CRM, you will be responsible for the overall client experience of the accounts assigned to you. You will be accountable for understanding, managing, and overseeing all technical configurations within the client's organization. You will also serve as the client champion with key knowledge about our customer's people, processes, and technology. Additionally, you will be the primary escalation point for all matters related to service delivery and client communications.
In this role, you will partner with all members of the sales and leadership team to create a growth strategy and identify ways to grow FusionTek's business within our accounts. Your activities and contributions will have a direct impact on FusionTek, our CRM team, and our clients.
This position is expected to be 95% remote with travel to key clients, meetings, interviews and events expected periodically. The CRM should have a distraction-free environment with which to conduct work for FusionTek and high-speed internet access. THIS OPPORTUNITY IS AVAILABLE EXCLUSIVELY FOR THE GREATER SEATTLE AREA.
Roles Missions and Vision
Expected Results- Measurements
Measurements of Accountability (Expectations)
A Typical Week as a CRM
Requirements
Education
Computer skills
Technical skills
Experience
Benefits
At FusionTek, we truly believe that our people are our most valuable asset, which is why we’re excited to provide:
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