Logo for American Income Life: AO

Client Relationship Manager: Entry-Level Opportunity

Key Facts

Remote From: 
Category:  CRM Manager
Full time
Junior (1-2 years)
English

Other Skills

  • Customer Service
  • Sales
  • Teamwork
  • Problem Solving
  • Detail Oriented
  • Organizational Skills
  • Adaptability

Roles & Responsibilities

  • Must be eligible to work in the United States
  • 1–2 years of customer service or sales experience preferred
  • High school diploma or equivalent required
  • Ability to work independently while contributing to team success

Requirements:

  • Communicate clearly and effectively with clients via phone and Zoom
  • Build trust and maintain strong long-term client relationships
  • Present permanent benefits programs in an engaging and professional manner
  • Guide clients step-by-step to ensure they understand their entitlements

Job description

AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across Canada, providing them with permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for dedicated individuals to join our growing team.

We are seeking entry-level benefits specialists who will be responsible for explaining to clients the permanent benefits they are entitled to through the labor unions, credit unions, and/or associations. The ideal candidate will have experience in customer service or sales, work well with a team, and thrive in a fast-paced work environment.

Key Responsibilities:
Communicate clearly and effectively with clients via phone and Zoom
Build trust and maintain strong long-term client relationships
Present permanent benefits programs in an engaging and professional manner
Guide clients step-by-step to ensure they understand their entitlements
Maintain accurate records and complete required documentation on time
Collaborate with team members to meet and exceed company standards

Requirements:
Must be eligible to work in the United States
1–2 years of customer service or sales experience preferred
High school diploma or equivalent required
Ability to work independently while contributing to team success
Comfort with digital tools such as Zoom and completing basic forms and documentation
Preferred Qualifications:
Strong English communication skills, both verbal and written
Quick learner with strong adaptability in fast-paced environments
Problem-solving abilities with a customer-first mindset
Attention to detail and strong organizational skills

Why Join Us?
Full benefit package including Dental, Drug plan, Travel insurance, and death benefit.
We believe in creating a positive and inclusive environment where each team member feels valuable and empowered to succeed.
Incentive trips 4 times each year, performance-based bonuses, flexible schedule, and work remotely from anywhere.
We provide in-depth training to provide personal growth as well as career growth at a fast pace.

How to Apply: Please submit a resume along with this job. We look forward to hearing from you!
Hiring Manager: Kekoa Jacobs


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