Offer summary

Qualifications:

Proven experience as a Salesforce Administrator or similar role., Salesforce certified administrator or advanced certification., Extensive experience in Salesforce system administration and maintenance., Bachelor's degree in computer science is preferred..

Key responsibilities:

Manage user accounts, roles, profiles, and permissions.

Resolve user support tickets and gather requirements.

Support user adoption and provide training on Salesforce tools.

Ensure effective integration and updates of Salesforce systems.

Job description

We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system.

Salesforce Administrator responsibilities include creating user accounts, maintaining our sales databases and training staff on the effective use of Salesforce products.

Ultimately, you will work with a small team of IT professionals to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.

Responsibilities

Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
Resolve user support tickets
Identify and gather requirements from users and stakeholders
Support team members and monitor user adoption of Salesforce tools in our organization
Provide ongoing user training and create training materials as needed

Requirements and skills

Proven work experience as a Salesforce Administrator or similar role
Salesforce certified administrator or Salesforce advanced administrator certification
Extensive experience in the administration and maintenance of Salesforce systems
Experience in performing Salesforce upgrades and ensuring successful integration
Exceptional ability to create and maintain Salesforce databases
In-depth knowledge of Salesforce products and their functionalities
A bachelors degree in computer science is preferred

Required profile