Offer summary

Qualifications:

Native Japanese speaker or fluent in Japanese and Malaysian., Excellent bilingual communication skills in English and Japanese., Ability to handle complex and technical subjects in healthcare, law enforcement, and emergency services., Willingness to work night shifts, weekends, and public holidays..

Key responsibilities:

Handle professional calls related to emergency and healthcare services in both English and Japanese.

Convey accurate and clear meaning during interpretation in sight translation, simultaneous, and consecutive modes.

Maintain high precision and detail during communication to ensure understanding.

Work remotely from Japan or Malaysia, providing interpretation support for emergency services.

Job description

The main task of the Customer Service is handling professional calls (e.g fire department, hospitals, police stations, utilities, etc.) on-demand and rendering the conversation's meaning for both English and Japanese. This role involves complex and technical subjects in Healthcare, Law Enforcement and 911 emergency services.

Responsibilities:

Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Japan.
The best level of precision and detail should be used during interpreting in sight translation, simultaneous, and consecutive modes.

Benefits: