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Customer Service Representative - Lebanon

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Lebanon

Offer summary

Qualifications:

Minimum 3-5 years of relevant customer service and sales experience., Proficiency in English and good written communication skills., Computer literacy and fast typing skills., Experience with booking software and social media platforms..

Key responsibilities:

  • Book salon services via booking software and social media.
  • Upsell additional services to customers.
  • Respond to customer inquiries about services and products.
  • Provide general customer service support.

Kozma And Kozma logo
Kozma And Kozma Health, Sport, Wellness & Fitness SME https://kozmaandkozma.com/
201 - 500 Employees
See all jobs

Job description

Purpose:  

This Job Location is in Lebanon working remotely from an office space.

Will be responsible for booking salon services by phone, live chat and social media.


Responsibilities:   

  1. Book salon services through the salon booking software

  2. Upsell and add on services to the booking. 

  3. Answer customers inquiries about services & products.

  4. Provide general customer service








Requirements


Required Role Competencies:

  1. Good English & Written Communication. 

  2. Sales experience. 

  3. Customer Service Experience.

  4. Computer Skills

  5. Good Typing Speed

  6. Min 3-5 years of relevant experience




Benefits


Pay Package:

  1. Salary: Great Salary (Get Paid in USD) + Sales Commission

  2. 21 days paid Vacation + & up to 10 paid local holidays

  3. Other Benefits will be discussed in interview

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Health, Sport, Wellness & Fitness
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft BookingsSpeedwriting

Other Skills

  • Customer Service
  • Sales
  • Communication
  • Social Skills
  • Problem Solving
Are you interested?

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