Job description

WHY SHOWPASS? At Showpass, we're reigniting the joy of live experiences and empowering event organizers with tools that elevate the fan experience. Our mission is to create unforgettable events by delivering innovative solutions, and our team is passionate about making that vision a reality. Here, you’ll have autonomy and impact - your work will directly affect how thousands of organizers deliver amazing experiences. We support career growth and creativity, and we move fast.

THE ROLE: We’re looking for a DevOps Engineer to strengthen the reliability, scalability, and performance of our platform. You’ll collaborate closely with development, product, and operations teams to automate infrastructure, improve developer workflows, and ensure live systems stay performant and secure.

THE LOCATION: Calgary, Alberta

THE RESPONSIBILITIES:

Shape the cloud core – scale and harden our Google Cloud + Kubernetes (GKE) platform so it’s ready for the next 10× in traffic.
Automate the developer experience – craft Python tooling that turns local setup, data refresh, and roll-backs into single-command magic.
Keep the release engine humming – refine our GitOps/CI-CD flow and the SLO-driven monitoring + alerting loop that spot issues before users do.
Ship flagship infra projects – lead initiatives like Cloudflare domain migration, “one-minute” DB snapshot/restore, and next-gen observability dashboards.
Own security & compliance – co-drive PCI evidence automation and bake security hardening into every layer of the stack.
Guard the night shift – rotate on-call, squash incidents fast, and convert every lesson into another bit of self-healing automation.
Relentlessly optimize – chase every performance, cost, or DX win you can find—then celebrate the numbers dropping.

THE REQUIREMENTS:

2+ years operating production workloads on Google Cloud & Kubernetes (GKE)
Python + Fabric automation skills and a “script-it-once, eliminate toil forever” mindset
Comfortable with Git-centric CI/CD & GitOps pipelines (GitHub Actions, Argo CD, Jenkins, etc.)
Experience designing observability and incident-response workflows (metrics, logs, traces, paging)
Eagerness to co-own PCI/security compliance alongside engineering leadership
Thrive in an Agile, ownership-driven culture and communicate clearly across disciplines

NICE-TO-HAVES:

Cloudflare or other network-hardening experience
Rapid database snapshot/restore automation know-how
Infrastructure-as-Code or packaging tools (Terraform, Helm, Kustomize)
Workflow orchestration platforms (Temporal, Airflow)

Showpass is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals. We thank all interested applicants; however, only qualified applicants selected for an interview will be contacted.

Stay up-to-date with job postings, events, and highlights with the Showpass Careers Newsletter by signing up here!

Required profile