Customer Service Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills and a professional demeanor., Ability to actively listen and build rapport with customers., Competence in providing superior customer service and resolving inquiries., Honesty, trustworthiness, and a focus on first call resolution..

Key responsibilities:

  • Provide world-class customer service from a home-based environment.
  • Respond to customer inquiries using superior care techniques.
  • Greet customers professionally and take ownership of each call.
  • Ensure customer satisfaction by actively listening and addressing their needs.

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AWI Enterprises
1001 - 5000 Employees
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Job description

We take pride in giving you this opportunity to work in the comfort of your home. Save yourself gas money and create your own schedule flexibly meeting the needs of your family and other obligations to help you earn MORE. You can also enjoy tax savings.

Provide world class customer service .

Use superior customer care techniques to respond to customer inquiries.

Answer the phone and greet the customer in a professional manner.

Give delight to customer.

Actively listen.

Build rapport and empathy.

Be competent.

Confidence.

Knowledgeable and efficient.

Focus.

Honest and Trustworthy.

First Call Resolution.

Take ownership on every call.

We are currently accepting applications in all US STATES and the UK with the exception: ALASKA, CALIFORNIA, CONNECTICUT, HAWAII, MARYLAND, MASSACHUSETTS, NEW YORK and OREGON.

 

 

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Technical Acumen
  • Active Listening
  • Trustworthiness
  • Customer Service
  • Self-Confidence
  • Empathy
  • Honesty

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